From the filings

HQ-led decisions

1-800-Flowers.com

Retail non food

Software purchasing at 1-800-Flowers.com runs through corporate, where Item 8 obliges every franchisee to route floral-network orders through BloomNet. Beyond that mandate, the FDD names Visual Ticket in active use and several social platforms without a purchase requirement, across a 39-unit system of mostly franchised locations.

For software vendors selling into US franchise brands.

Live signals

Total units
39
37 franchised
Franchised outlet growth
-26%
Item 20, last two year-ends
AUV
—
Item 19
Royalty
6% component; full terms unconfirmed
percentage component
Ad fund
3%
percentage component
Initial fee
$30K
per unit
Investment range
$259K–$933K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing

Ordinary royalty terms

6% component; full terms unconfirmed

Complete royalty terms are not confirmed for the selected filing.

Recorded percentage components

These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.

1recorded components (FY2025)

Recorded percentage components (FY2025)Ad fund 3%. Components use their own filing bases and conditions. Drawn against a 15% reference scale.

15% reference

Ad fund 3%

Mandated & recommended tech

The systems vendors compete with

1 technology requirement is recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.

BloomNetBloomNet
Mandatory
Industry softwareItem 8

You must purchase goods we designate from BloomNet.net, a division of BloomNet, and/or from Napco, as we require. BloomNet or Napco will generally be the only approved supplier of certain products. As a member of the BloomNet Network, you must pay BloomNet membership rates and enter into a BloomNet Membership Agreement with BloomNet. You must also enter into a BloomNet Technologies Systems Agreement with BloomNet to obtain a limited license to use certain software, documentation and copyrighted content that comprise the BloomNet Technologies Systems, or other software systems BloomNet designates to fulfill orders and other functions at the Franchised Unit. BloomNet or its designee are the only approved suppliers of the BloomNet Technologies Systems. In addition, we, our subsidiary or one of our affiliates may sublease the Franchised Location to you. You may also purchase certain confection products from Cheryl, Popcorn, Design and HDO in order to fulfill certain types of orders from 800-Flowers.

FacebookMeta
MarketingItem 11

We have the right, but are not obligated, to establish and maintain a website to provide information about the 1-800-Flowers System and the goods and services that 1-800-Flowers Shops provide. Our website may include a series of interior web pages that may identify 1-800-Flowers Shops by name, geographic region, address, telephone number or e-mail address. We have the right to use this website to engage in electronic commerce, or to establish another facility on the Internet to do so. (Franchise Agreement, Section 18(c)). You may not establish a website that includes our 1-800-Flowers Marks, nor may you offer, promote, or sell any products or services or make any other use of the 1-800-Flowers Marks on the Internet without our prior written consent. (Franchise Agreement, Sections 18(b) and 18(c)). As a condition to granting our consent, we have the right to establish requirements that we deem appropriate, including the requirement that your only presence on the Internet must be through one or more web pages that we establish on our website. You may not solicit or accept orders through your website for 1-800-Flowers’ or its subsidiaries’ products. We may, in our discretion, permit you to use an existing website and/or domain name, but if your domain name or URL contains any of our 1-800-Flowers Marks, you must transfer the domain name or URL to us when we direct you to do so and on the expiration or termination of your Franchise Agreement. (Franchise Agreement, Sections 18(b), 18(c) and 18(f)). You are strictly prohibited from using the 1-800-Flowers Marks in any manner on any social media and/or networking Websites, such as, but not limited to, Facebook, LinkedIn, Instagram and X (or any successor Websites), without our prior written consent. (Franchise Agreement, Section 18(b)(iii)).

InstagramMeta
MarketingItem 11

We have the right, but are not obligated, to establish and maintain a website to provide information about the 1-800-Flowers System and the goods and services that 1-800-Flowers Shops provide. Our website may include a series of interior web pages that may identify 1-800-Flowers Shops by name, geographic region, address, telephone number or e-mail address. We have the right to use this website to engage in electronic commerce, or to establish another facility on the Internet to do so. (Franchise Agreement, Section 18(c)). You may not establish a website that includes our 1-800-Flowers Marks, nor may you offer, promote, or sell any products or services or make any other use of the 1-800-Flowers Marks on the Internet without our prior written consent. (Franchise Agreement, Sections 18(b) and 18(c)). As a condition to granting our consent, we have the right to establish requirements that we deem appropriate, including the requirement that your only presence on the Internet must be through one or more web pages that we establish on our website. You may not solicit or accept orders through your website for 1-800-Flowers’ or its subsidiaries’ products. We may, in our discretion, permit you to use an existing website and/or domain name, but if your domain name or URL contains any of our 1-800-Flowers Marks, you must transfer the domain name or URL to us when we direct you to do so and on the expiration or termination of your Franchise Agreement. (Franchise Agreement, Sections 18(b), 18(c) and 18(f)). You are strictly prohibited from using the 1-800-Flowers Marks in any manner on any social media and/or networking Websites, such as, but not limited to, Facebook, LinkedIn, Instagram and X (or any successor Websites), without our prior written consent. (Franchise Agreement, Section 18(b)(iii)). If you are signing a Franchise Agreement and a Co-Brand Addendum, we may permit you to continue to operate a website you operated as an independent florist, provided that you utilize our 1-800-Flowers Marks as defined by the Franchise Manual and the Fruit Bouquets Manual (if you add a Fruit Bouquets Business into your Franchised Unit). (Co-Brand Addendum, Section 2.17).

LinkedInLinkedIn
MarketingItem 11

We have the right, but are not obligated, to establish and maintain a website to provide information about the 1-800-Flowers System and the goods and services that 1-800-Flowers Shops provide. Our website may include a series of interior web pages that may identify 1-800-Flowers Shops by name, geographic region, address, telephone number or e-mail address. We have the right to use this website to engage in electronic commerce, or to establish another facility on the Internet to do so. (Franchise Agreement, Section 18(c)). You may not establish a website that includes our 1-800-Flowers Marks, nor may you offer, promote, or sell any products or services or make any other use of the 1-800-Flowers Marks on the Internet without our prior written consent. (Franchise Agreement, Sections 18(b) and 18(c)). As a condition to granting our consent, we have the right to establish requirements that we deem appropriate, including the requirement that your only presence on the Internet must be through one or more web pages that we establish on our website. You may not solicit or accept orders through your website for 1-800-Flowers’ or its subsidiaries’ products. We may, in our discretion, permit you to use an existing website and/or domain name, but if your domain name or URL contains any of our 1-800-Flowers Marks, you must transfer the domain name or URL to us when we direct you to do so and on the expiration or termination of your Franchise Agreement. (Franchise Agreement, Sections 18(b), 18(c) and 18(f)). You are strictly prohibited from using the 1-800-Flowers Marks in any manner on any social media and/or networking Websites, such as, but not limited to, Facebook, LinkedIn, Instagram and X (or any successor Websites), without our prior written consent. (Franchise Agreement, Section 18(b)(iii)).

SweptSwept
Field serviceItem 21

At June 30, 2024 and July 2, 2023, the Company had $8,126,849 and $7,888,983 due to affiliates, net, respectively. This balance arose principally through the Company's participation in 1-800-FLOWERS.COM, Inc.'s affiliates’ cash management program, whereby the affiliates’ excess cash is swept into a consolidated investment account and advanced to affiliated entities as needed to enable the affiliates to pay various operating expenses and debt service. The Company was a net recipient of funds from this cash management program, which enabled it to fund operating deficiencies. Terms have not been established for collection of the amounts due to the affiliated entities. In addition, these advances do not bear interest.

Visual TicketVisual Ticket
POSItem 11

The estimated cost to purchase or lease the BloomNet POS System is approximately $150 to $10,000. The estimated cost for monthly lease, maintenance, upgrades and updates is approximately $200 per month. The manufacturer of the Visual Ticket POS System is FloralSystems.com, Inc., 497 Main Road, Corfu, New York 14036, telephone: 866-797-2428. The estimated cost to purchase or lease the Visual Ticket POS System is approximately $5,000 to $50,000. The estimated cost for monthly lease, maintenance, upgrades and updates is approximately $200 to $500 per month, depending on the number of stations and features chosen.

Franchisor behaviours

What the franchisor requires

22 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 4 questions the text does not settle, which is not a no.

Accounting

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We have the right to, and will, access daily sales information from your POS System in our sole and absolute discretion and will require you to transmit this data on a daily basis by fax, telephone or through dedicated electronic polling systems.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Franchise agreement

Franchisee shall prepare and submit to Franchisor financial statements, in a form designated by Franchisor, which shall include a balance sheet and a profit and loss statement prepared by a certified public accountant, within forty-five (45) days of the end of each calendar quarter during the Term.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

we or our affiliates may be included in those suppliers.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 11

We also have the right to change the approved POS Systems in the future.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

2590045

Item 8

BloomNet’s (incl. Napco) total revenues from the sale of their designated products and services to 1-800- Flowers franchisees during this period were $2,590,045 or 2.62% of its total revenues.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

We do not currently derive any revenue from approved or designated suppliers, however, our affiliates do so.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Franchise agreement

If Franchisee desires to recommend sources of supply for any item or items to Franchisor, Franchisor shall test and evaluate these sources of supply with reasonable promptness, not to exceed ninety (90) days, at Franchisee’s expense, and shall approve or disapprove such sources based on Franchisor’s tests and…

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Franchise agreement

toll-free “1-800”, “1-888”, “1-866” and “1-877” telephone numbers, domain names, URLs, on-line computer networks and services, the Internet (including, without limitation, any so-called “virtual stores”), kiosks, carts, concessions, design centers, other mobile, remote, limited service or non-permanent facilities or…

Data and IT

Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?

Yes

Franchise agreement

To the extent Franchisee stores, processes, transmits or otherwise accesses or possesses cardholder data in connection with the sale of authorized BloomNet/Flowerama/Fruit Bouquet products, Franchisee shall maintain the security of cardholder data and adhere to the Then-Current Payment Card Industry Data Security…

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Franchise agreement

Periodically during the Term, Franchisor shall review the Franchised Unit from time to time to determine the operational status of the Franchised Unit, to grade all elements of the operation of the Franchised Unit, to maintain compliance by Franchisee with the standards and requirements of the 1-800- Flowers System…

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Franchise agreement

The Manuals, as modified by Franchisor from time to time, are an integral part of this Agreement

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

You must identify a location for your Standard Franchised Unit that we must approve before you lease or purchase the location.

Marketing

Is a minimum grand opening advertising spend required?

Yes

Item 7

You must conduct a grand opening campaign to promote your Franchised Unit and we estimate you will spend between $2,000 and $5,000 on this campaign.

Must the franchisee participate in a customer loyalty or rewards program?

Yes

Franchise agreement

Franchisee shall fully participate in all guest loyalty or frequent customer programs now or in the future adopted or approved by Franchisor.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

You must purchase or lease all goods, merchandise, services, supplies, fixtures, equipment (which may include computer hardware and software), and inventory for the Franchised Unit from designated or approved suppliers according to our standards and specifications.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

You must purchase or lease all goods, merchandise, services, supplies, fixtures, equipment (which may include computer hardware and software), and inventory for the Franchised Unit from designated or approved suppliers according to our standards and specifications.

Payments

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Franchise agreement

Franchisee hereby authorizes Franchisor to initiate debit entries and/or credit collection entries to Franchisee’s designated primary business operating checking or savings account for the payment of continuing franchise fees, marketing fees, rent and rent-related expenses and all other sums that may become due to…

Must the franchisee participate in a gift card program?

Yes

Franchise agreement

Franchisee shall participate in all gift certificate and/or gift card administration programs as may be designated by Franchisor from time to time.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Franchise agreement

Franchisee shall use, upgrade and update electronic point-of-sale systems (“POS System”), fax machines, electronic communications systems and computer hardware and software systems in the Franchised Unit as designated, approved or provided by Franchisor, or its subsidiaries or Affiliates, from time to time.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We have the right to, and will, access daily sales information from your POS System in our sole and absolute discretion and will require you to transmit this data on a daily basis by fax, telephone or through dedicated electronic polling systems.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

We have the right to require you to complete such training, and to charge you our then-current Additional Training Fee, currently $1,500, for each additional trainee for such training and education program that is in-person, in order to defray the direct costs of providing these services.

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Item 11

Provide you and your supervisorial and managerial personnel with continuing training and education updates in various ways such as through the use of videos, conventions, workshops and meetings, and the like, and provide ongoing and refresher courses in the various aspects of the operation of a Franchised Unit, all…

The filing answers no to 8 questions
  • Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 8
  • Is there a franchisee advisory council, association or committee?Item 11
  • Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
  • Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
  • Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
  • Must the franchisee participate in a regional advertising cooperative when one exists?Franchise agreement
  • Does the franchisor require minimum staffing levels or specific roles?Item 15
  • Must employees wear uniforms specified by the franchisor?Franchise agreement

The vendor opportunity at 1-800-Flowers.com 1-800-Flowers.com runs 39 units nationwide, 37 franchised and 2 company-owned, in the non-food retail segment, with unit count down 26% year over year in the 2025 FDD. The system is part of 1 800 Flowers Retail.

Who controls software purchasing Software decisions run through headquarters. Item 2 names Executive Chairman James F. McCann, Vice President Christopher G. McCann, CEO Adolfo Villagomez, President Jonathan Feldman, and CFO James Langrock as the officer team above any franchisee-level buying.

Tech named in the FDD, and what is actually required Item 8 makes BloomNet mandatory: every unit must route floral-network orders through it. Visual Ticket appears in active use under Item 11, with a fee attached, making it the incumbent operational system. Facebook, Instagram, and LinkedIn are named in Item 11 without a purchase requirement — the filing mentions them, but nothing obliges a franchisee to use them.

Procurement, renewals, and timing Item 8 sets a designated-suppliers model: goods must come from BloomNet.net or Napco as the franchisor directs, with a narrow carve-out letting franchisees source certain confection products from Cheryl, Popcorn, Design, or HDO. Franchisees can propose an alternate supplier for approval. The initial term is 10 years; renewal calls for a Successor Franchise Agreement, a general release, a remodel, and a fee, with an added Successor Franchise Fee for locations that added a Fruit Bouquets Business. The FDD makes no financial performance representation, and the 26% YoY unit decline suggests near-term activity will center on consolidation rather than new-unit tech buys.

How to read the 1-800-Flowers.com FDD The full 2025 disclosure document is embedded below via the PDF viewer, filed with state franchise regulators. For a ranked list of franchise systems that fit your product better than this one, talk to FranCloud.

Ordinary royalty terms

Complete royalty terms are not confirmed.

Questions vendors ask

1-800-Flowers.com, answered from the filing

Corporate sets the technology floor: Item 8 requires every location to route orders through BloomNet, and the executive team, including CEO Adolfo Villagomez and President Jonathan Feldman, sits above that mandate at headquarters.
Item 8 makes BloomNet mandatory for order routing. Visual Ticket is in active use under Item 11, and Facebook, Instagram, and LinkedIn appear in the filing without any purchase obligation attached.
39 total units, 37 franchised and 2 company-owned, in the non-food retail segment, per the 2025 FDD.
Item 8 designates suppliers only: franchisees must buy from BloomNet.net or Napco as directed, with limited exceptions for confection items from Cheryl, Popcorn, Design, and HDO. Franchisees may propose an alternate supplier for approval.
The initial term runs 10 years, and renewal requires a Successor Franchise Agreement, a fee, and a remodel, plus a separate Successor Franchise Fee if a Fruit Bouquets Business was added. Unit count fell 26% year over year, so expect consolidation before new-location tech buys.
The embedded PDF viewer below carries the full document, filed with state franchise regulators in 2025.
Source

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The brands you can actually sell into, from the filings.

Operator footprint

Who runs the locations

67 operators run 83 mapped locations. 8 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit59
2–9 units8

Top states by locations

CA11
NY10
TX10
NJ8
FL6

Ownership

The portfolio behind 1-800-Flowers.com

Parent company: 1-800-Flowers Retail Inc..

Related Retail non food brands

Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.