HQ-led decisions

Tutu School Franchises

Youth services

Software purchasing at Tutu School is controlled at the franchisor level, with Genevieve Custer Weeks (President) and Jen Alexander (Head of Marketing & Development) as key contacts. The system mandates ActiveCampaign for marketing automation and Classbug for class registration and billing. With 111 total units, vendors have a concentrated addressable market of 107 franchised locations.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

ActiveCampaignActiveCampaign, LLC
Mandatory
Marketing automationItem 11

require you to use a web-based marketing platform, called ActiveCampaign

class registration and billing software
Mandatory
Industry softwareItem 11

development and maintenance of software used by franchisees (including class registration and billing software)

Classbug
Mandatory
Industry softwareItem 11

introduced a new software called Classbug, customized for our system

Registration and Class Management Software
Mandatory
Industry softwareItem 11

Registration and Class Management Software 18%

Live signals

Total units
111
107 franchised
Unit growth YoY
vs prior filing
AUV
$283K
Item 19, 2026
Royalty
4%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$124K–$272K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Tutu School

Tutu School operates 111 total units, of which 107 are franchised and 4 are company-owned. The system reported an Average Unit Volume (AUV) of $283,159 in its 2026 FDD. The royalty rate is 4.0% of gross revenue, and the initial franchise term runs for 10 years. The franchise is headquartered in Illinois and falls under youth services. For software vendors, the addressable market is concentrated: 107 franchised locations that must comply with HQ technology mandates. The operator footprint is dominated by single-unit franchisees, with 113 operators running one location and only 2 multi-unit operators controlling between 2 and 9 units. No operator runs 10 or more units. The top states by location count are California (43), New York (9), Washington (8), Texas (8), and North Carolina (5).

Who controls software purchasing

The FDD lists five executives at the franchisor level. Genevieve Custer Weeks serves as President, and Andrew Weeks is Vice President. The growth and marketing functions are led by Ali McElroy, Chief Growth Officer, and Jen Alexander, Head of Marketing & Development. Carrie Christofel is VP of Operations. For a software vendor, the most direct path into the buying center is through Jen Alexander, who owns marketing technology, and Genevieve Custer Weeks, who holds ultimate signing authority as President. Because the franchise agreement mandates specific software systems, purchasing decisions are made at HQ and pushed down to the 107 franchised locations. There is no parent company on file; Tutu School appears to be independently owned.

Mandated and current tech stack

The 2026 FDD explicitly mandates two technology systems. ActiveCampaign, provided by ActiveCampaign, LLC, is the required marketing automation platform. For operations, Classbug is mandated as the class registration and billing software. The FDD also references a general requirement for “Registration and Class Management Software,” which Classbug fulfills. No other mandated or recommended technology vendors are disclosed in the available FDD data. This creates a clear whitespace for vendors offering complementary solutions in areas such as payroll, scheduling, or advanced CRM functionality that do not conflict with the existing mandates.

Procurement, renewals, and timing

Item 8 of the FDD does not provide an extract detailing the procurement model, so it is unknown whether Tutu School uses a designated supplier, approved supplier, or open procurement process. The franchise agreement’s renewal conditions, outlined in Item 17, require franchisees to execute the then-current form of franchise agreement, which may contain materially different terms, including different fees. Franchisees must give written notice of renewal between 6 and 12 months before the initial 10-year term expires and pay a renewal fee equal to 25% of the then-current initial franchise fee. These renewal events, occurring on a rolling basis across the system, represent natural windows when franchisees are contractually required to update their operations to meet current specifications, potentially including new technology mandates.

How to read the Tutu School FDD

The full 2026 Franchise Disclosure Document provides the legal and operational detail behind the numbers cited here. It includes the complete Item 19 financial performance representation, the full list of mandated suppliers, and the exact language governing technology requirements. Software vendors should pay particular attention to Item 11 (franchisor’s obligations) for technology mandates and Item 8 (restrictions on sources of products and services) for procurement rules. The document is embedded below for your review. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Tutu School Franchises, answered from the filing

President Genevieve Custer Weeks and Head of Marketing & Development Jen Alexander are the primary buying center contacts listed in the FDD.
The FDD mandates ActiveCampaign for marketing automation and Classbug for class registration, billing, and class management software.
There are 111 total units: 107 franchised and 4 company-owned. California leads with 43 locations, followed by New York (9) and Washington (8).
The most recent FDD does not disclose a specific procurement or supplier model in the provided Item 8 extract.
With a 10-year initial term and renewal notice required 6-12 months before expiration, contract review windows align with these renewal cycles.
The 2026 FDD was filed with state franchise regulators. You can read the full document in the embedded PDF viewer below.
Source

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Operator footprint

Who runs the locations

115 operators run 117 mapped locations — 2 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit113
2–9 units2

Top states by locations

CA43
NY9
WA8
TX8
NC5