Tipsy Scoop Franchising

The vendor opportunity at Tipsy Scoop

Tipsy Scoop Franchising is a retail food concept headquartered in New York, with a total footprint of 7 units—2 company-owned and 5 franchised—spread across five states: Florida, Texas, New York, Oregon, and Arizona. All 8 mapped operators are single-unit owners; there are no multi-unit franchisees in the system. For a software vendor, the addressable market is small and tightly controlled from HQ. The brand’s 2026 Franchise Disclosure Document reveals a lean executive team and a single mandated technology, making this a straightforward but limited sales target.

Year-over-year unit growth is not disclosed in the most recent FDD, and no average unit volume (AUV) is reported. The royalty rate is 5.5%. Initial term length is not specified. These gaps mean vendors must rely on direct outreach and relationship-building rather than volume-based forecasting.

Who controls software purchasing

Software purchasing authority sits at the top. The FDD’s Item 1 lists Melissa Tavss as Founder and Chief Executive Officer. In a system this small, the CEO is the primary buyer and final approver for any technology that touches operations, finance, or franchisee experience. Two other executives are named and likely influence specific categories: Tim Mckevitt, Vice President of Operations, is the natural point of contact for back-of-house, inventory, labor, or POS-adjacent tools. Rachel Chitwood, Vice President of Marketing, would evaluate customer-facing platforms, loyalty, or digital marketing software. Melissa Wallace, Director of Wholesale and Catering, may weigh in on tools that support that channel.

There is no CIO, CTO, or dedicated IT role disclosed. Vendors should expect a direct, founder-led evaluation process with operational input from Mckevitt and marketing input from Chitwood.

Mandated and current tech stack

The 2026 FDD mandates exactly one technology: Square by Block, Inc. serves as the point-of-sale system across the system. No other mandated or recommended software—accounting, payroll, inventory, scheduling, CRM, or delivery integration—is disclosed. This does not mean other tools are absent; it means the franchisor has not codified them as required or suggested in the disclosure document. For vendors selling complementary or replacement solutions, the absence of a mandate is an opening, but any pitch must account for the existing Square investment and the CEO’s direct oversight.

Procurement, renewals, and timing

The FDD provides no Item 8 extract, so the procurement model—whether designated supplier, approved supplier list, or open purchasing—is not publicly known. Similarly, Item 17 contains no renewal signal, and the initial franchise term is not disclosed. Without these data points, vendors cannot map typical contract cycles or renewal-driven evaluation windows. The system’s small size and single-unit operator base suggest that major software changes are infrequent and likely driven by HQ initiative rather than franchisee demand.

How to read the Tipsy Scoop FDD

The 2026 Tipsy Scoop Franchise Disclosure Document is the definitive source for the facts on this page. It details the executive team, unit counts, mandated technology, and fee structure. Because the brand has no parent company on file and appears independently owned, the FDD is the only consolidated view of the system’s obligations and constraints. Use the embedded viewer below to search for Item 11 (mandated tech), Item 1 (executives), and Item 20 (unit tables) to verify the data and spot any updates since this analysis.

For software vendors building a ranked target list of franchise systems, FranCloud surfaces the decision-makers, tech mandates, and unit economics that matter most.