Before you open your Franchise, you must install the hardware and software we require for the computer system (“Computer System”). The computer hardware and software currently cost approximately $800. You must also obtain and install peripherals, power lines, and dedicated phone lines that meet our specifications. (Franchise Agreement Section 7(e); 9(h)). You must install on your Computer System and use the most recent versions of MS Office 2000 or newer, Adobe, CCC1, Audatex, Mitchell, AdjustRite or Xactimate at our direction depending on the business needs in your Designated Territory. You may purchase this software from an approved supplier, which may be us or one of our affiliates. You must obtain upgrades and/or updates of the software no more than one time per calendar year. You must use this software to prepare all appraisals and supplements. You will use this system to track all of your transactions. You must generate and submit to us reports, which we prescribe from this software.
From the filings
The Doan Group
Professional servicesSoftware purchasing at The Doan Group is controlled at the franchisor level, with a mandated tech stack that leaves little room for unit-level discretion. The system runs on seven required platforms—AdjustRite, Audatex, CCC1, eDoan, a File Management System, Mitchell, and Xactimate—across 28 franchised locations. For vendors, the addressable market is small but tightly standardized, with a single decision-making node at the Georgia headquarters.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
22% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
Before you open your Franchise, you must install the hardware and software we require for the computer system (“Computer System”). The computer hardware and software currently cost approximately $800. You must also obtain and install peripherals, power lines, and dedicated phone lines that meet our specifications. (Franchise Agreement Section 7(e); 9(h)). You must install on your Computer System and use the most recent versions of MS Office 2000 or newer, Adobe, CCC1, Audatex, Mitchell, AdjustRite or Xactimate at our direction depending on the business needs in your Designated Territory. You may purchase this software from an approved supplier, which may be us or one of our affiliates. You must obtain upgrades and/or updates of the software no more than one time per calendar year. You must use this software to prepare all appraisals and supplements. You will use this system to track all of your transactions. You must generate and submit to us reports, which we prescribe from this software.
Before you open your Franchise, you must install the hardware and software we require for the computer system (“Computer System”). The computer hardware and software currently cost approximately $800. You must also obtain and install peripherals, power lines, and dedicated phone lines that meet our specifications. (Franchise Agreement Section 7(e); 9(h)). You must install on your Computer System and use the most recent versions of MS Office 2000 or newer, Adobe, CCC1, Audatex, Mitchell, AdjustRite or Xactimate at our direction depending on the business needs in your Designated Territory. You may purchase this software from an approved supplier, which may be us or one of our affiliates. You must obtain upgrades and/or updates of the software no more than one time per calendar year. You must use this software to prepare all appraisals and supplements. You will use this system to track all of your transactions. You must generate and submit to us reports, which we prescribe from this software.
obligated, to provide Special Services to you. See Note 4. Assignment or $5,000 Upon any assignment, sale, or Due upon transfer of your Transfer Fee transfer of the franchise. franchise. Software Licensing $189.00 - $500.00 per month, Monthly – as billed by us or This fee is for the cost of your Fees per user software licensor estimating software for providing vehicle, truck and property appraisals. We may increase this fee if the licensor increases the amounts charged under the license or if our administrative costs increase. CCC Workflow Currently, none but we reserve Monthly – as billed by us or This fee includes ‘CCC Audit’ Fee the right to charge $1.00- software licensor Back-End Rules Based $4.00 per claim file Intelligence Audit, ‘CCC Analytics’ and CCC ‘RPS’ Recycled Parts Service. Currently, this technology is bundled and provided to franchisees as part of its Software Licensing Fee but may not be in the future. Technology $100 per hour Weekly Payable only if you require us to Support Fee assist you with supporting your technology. Renewal Our costs and expenses in None If you are not in default in any of evaluating and effectuating the your obligations to us, and if you renewal continue to meet our requirements for approving franchisees (including compliance with all renewal conditions), we are still offering Doan Group Franchises, your franchise agreement is renewable for additional five year periods. Additional Training $1,000.00 per week, per Before training commences Additional training is training attendee (if at our location) or requested by you in addition to trainer (if at your location) initial training and continuing plus any travel/lodging training. If you wish for additional expenses of our trainer if at attendees to attend our initial your location. training program, we will waive the payment of the additional We may increase this fee training fee if your attendees during the Term, but it will not attend a regularly scheduled initial exceed $1,500 per week, per training program. However, you attendee in any year in will be responsible for all of your addition to any increase due to attendees’ costs and expenses. our trainer’s wage increases. 7 The Doan Group 2026 Franchise Disclosure Document Name of Fee Amount Due Date Remarks
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
We will establish and maintain a website that provides information about the System and the products and services offered by franchisees and we will have sole discretion and control over it. We also have the sole right to create interior pages on our website(s) that contain information about your Franchise and other franchised and company owned locations. You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that uses any variation of the Marks or references the System without our prior written consent. We have the right to require you to remove any content or postings that we deem as inappropriate or that place the Doan Group System in a negative light. You are not permitted to use any Mark in any domain name that is not provided or pre-approved by us. National Advertising and Brand Fund
Franchisor behaviours
What the franchisor requires
19 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 3
Franchisee agrees to maintain its books and records in the manner required by Franchisor.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
We have independent, unlimited access to the information generated by the Computer System.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 15
Also, your Operating Principal must oversee the maintenance of all accounting records, submit all weekly and/or monthly reports and balance sheets and income statements required under your Franchise Agreement, and submit to us copies of your annual federal, state and city income tax returns that relate to the…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently the sole Approved Supplier of your insurance.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 3
Franchisor reserves the right to modify the System, System Standards and the Operations Manual at any time, and from time to time by the addition, deletion or other modification to the provisions thereof
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
2Item 8
The equipment, products and supplies required to be purchased or leased in accordance with our specifications represent approximately 3% of your total purchases in connection with the establishment of a Franchise and approximately 2% of your total purchases in operating the Franchise.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may submit to us a request for a new Approved Supplier.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesItem 3
You must conduct the number of customer service satisfaction surveys in such form as we require as specified in the Operations Manual.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We will conduct periodic inspections of the Franchise licensed herein and periodic evaluation of the services rendered by its personnel.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 3
The Operations Manual may be modified by Franchisor from time to time to reflect changes in the System Standards.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not establish or maintain a separate website, splash page or other presence on the Internet through any internet or social networking site in connection with the operation of your Franchise, including, without limitation, Facebook, LinkedIn, Instagram, Snapchat, Pinterest, Google+, Twitter or YouTube, that…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase certain items, including the estimating software, certain equipment, marketing materials, insurance policies, and other products, and supplies from designated or approved suppliers, which may be limited to us or our affiliates.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase certain items, including the estimating software, certain equipment, marketing materials, insurance policies, and other products, and supplies from designated or approved suppliers, which may be limited to us or our affiliates.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 3
Franchisee hereby authorizes the Bank to honor and charge the Bank Account for electronic funds transfers or drafts drawn on the Bank Account and payable to the Payee.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Your Franchise must at all times be managed by the Operating Principal.
Must employees wear uniforms specified by the franchisor?
YesItem 8
you must operate and develop your Franchise in strict conformance with our methods, standards and specifications and obtain certain inventory, services, supplies, materials, equipment, and other products, including your uniforms, advertising materials, computer hardware, and software, in strict compliance with our…
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent, unlimited access to the information generated by the Computer System.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may offer to you, or require your and your Operating Principal, Designated Appraiser, employees and technicians, attendance at, additional, continuing or mandatory additional training programs, as we deem appropriate.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You are required to attend the annual convention and to pay our then-current registration fee.
The filing answers no to 7 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Does the franchisor charge a fee to evaluate a proposed supplier?Franchise agreement
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is a minimum grand opening advertising spend required?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at The Doan Group
The Doan Group operates 28 franchised units, all of which are required to use a tightly controlled set of software tools. Year-over-year unit growth sits at 7.692%, suggesting slow, steady expansion. The franchise is part of Woodland Capital Holdings, Inc., a holding company structure that may centralize procurement decisions further.
For software vendors, the opportunity is not in volume but in replacement or augmentation of the existing mandated stack. The Doan Group mandates seven specific systems: AdjustRite, Audatex, CCC1, eDoan, a File Management System, Mitchell, and Xactimate. Any vendor pitching a competing or complementary product must dislodge or integrate with one of these entrenched platforms. The absence of company-owned units means every location is a franchisee, but the franchisor’s mandate leaves no room for local software choice.
Who controls software purchasing
Software purchasing authority rests with the franchisor’s executive team in Georgia. The 2026 FDD lists Timothy William Paul Davis as Chief Executive Officer, Roger Crowley as President, Monica Warner as Chief Financial Officer and General Manager of Franchise Administration, and Amanda Williams as Vice President, Corporate Services. No dedicated CIO, CTO, or VP of Technology is named, which is common in professional-services franchises of this size. Vendors should expect the CFO and VP of Corporate Services to be the most likely buyers or gatekeepers for operational and financial software.
There are no multi-unit operators in the system. The operator footprint shows four mapped operators across approximately four located units, with a unit-band split of 1:4 and zero operators in the 2–9, 10–24, or 25+ bands. This atomized ownership structure reinforces HQ’s control: no single franchisee has enough scale to influence technology decisions independently.
Mandated and current tech stack
The Doan Group’s mandated technology stack is unusually specific for a franchise of its size. The seven required systems are AdjustRite, Audatex, CCC1, eDoan, File Management System, Mitchell, and Xactimate. These are all tools associated with insurance claims, estimating, and repair management—consistent with a professional-services franchise operating in the property or auto claims space. No general-purpose POS, CRM, or ERP system is disclosed in the FDD, which may indicate either an omission or a reliance on these specialized platforms for day-to-day operations.
For a software vendor, this stack represents both a barrier and a signal. The barrier is high: seven mandated systems mean franchisees are not free to adopt alternatives. The signal is that The Doan Group values standardization and is willing to enforce it contractually. A vendor with a product that integrates with or improves upon one of these named systems may find a receptive audience if the value proposition is clear and the integration burden is low.
Procurement, renewals, and timing
The 2026 FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not publicly known. However, the existence of seven mandated systems strongly implies a closed, HQ-driven procurement process. Vendors should assume that any software adoption requires franchisor approval and likely a system-wide rollout.
Franchise agreements run for an initial term of 5 years. Renewal is permitted for additional 5-year consecutive terms, provided the franchisor is still franchising, the franchisee is in good standing, and the franchisee signs the then-current agreement, which “may be materially different.” This renewal structure creates potential windows for software changes at the point of re-contracting, though the franchisor’s tight control suggests such changes would be top-down rather than franchisee-driven.
How to read the The Doan Group FDD
The 2026 Franchise Disclosure Document for The Doan Group is embedded below. It contains the full legal and operational disclosures filed with state franchise regulators. For software vendors, the most relevant sections are Item 11 (franchisor’s assistance, advertising, computer systems, and training), which lists the mandated technology, and Item 1 (the franchisor and any parents, predecessors, and affiliates), which names the executives who control purchasing. Item 8 (restrictions on sources of products and services) is not extracted in this instance, so procurement rules must be inferred from the mandated-systems list and the franchise agreement itself.
If you need a ranked target list of franchise systems where your software is most likely to gain traction, FranCloud can help.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
The Doan Group, answered from the filing
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Operator footprint
Who runs the locations
4 operators run 4 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CT | 2 |
|---|---|
| OR | 1 |
| CA | 1 |
Ownership
The portfolio behind The Doan Group
Ownership: Woodland Capital Holdings.
Related Professional services brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.