+1.316% units YoYHQ-led decisions

Salons by JC

Real estate

Software purchasing at Salons by JC is controlled from the brand's Texas headquarters, where Co-Founder Jack Griffey and President Steve Griffey lead a lean executive team. The franchise mandates a specific salon management software system across its 168 locations, creating a single point of integration for vendors. With 154 franchised and 14 company-owned units, the addressable market is concentrated but unified by a top-down tech mandate.

Mandated & recommended tech

The systems vendors compete with

1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Salon management software
Mandatory
Industry softwareItem 11

Salon Management Software is listed as a subject in the initial training program.

Live signals

Total units
168
154 franchised
Unit growth YoY
+1.316%
vs prior filing
AUV
Item 19, 2026
Royalty
5.5%
of gross sales
Ad fund
3%
national + local
Initial fee
$60K
per unit
Investment range
$1.35M–$1.90M
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Salons by JC

Salons by JC operates 168 locations, with 154 franchised units and 14 company-owned salons. The brand is headquartered in Texas and grew its footprint by 1.316% year-over-year, adding a modest number of net new units. For software vendors, the total addressable market is capped at 168 doors, but the centralized purchasing structure means a single deal can unlock the entire system. The royalty rate sits at 5.5% of gross revenue, though average unit volume is not disclosed in the most recent FDD. This is a small, stable chain where a tech mandate from HQ flows directly to franchisees.

Who controls software purchasing

The buying center at Salons by JC is lean and concentrated at the corporate level. Co-Founder Jack Griffey and President Steve Griffey are the most senior executives on file. Vice President of Operations Drew Johnston is the likely operational stakeholder for any software that touches salon workflows, while Vice President of Marketing Antonio Limon would be the point of contact for customer-facing or marketing technology. Vice President of Corporate Salon Operations Austin Miller oversees the 14 company-owned locations, which often serve as test beds for new technology before a system-wide rollout. No dedicated IT leadership is listed in the 2026 FDD, so vendors should expect to sell through operations and executive leadership rather than a formal IT procurement function.

Mandated and current tech stack

The 2026 FDD confirms that salon management software is mandated across all Salons by JC locations. The specific vendor name is not extracted in the available Item 11 data, but the mandate itself is a critical signal: franchisees cannot choose their own core operational platform. This creates a single integration point and a clear replacement or upsell target for competing salon management platforms. Beyond the mandated system, no other technology requirements—such as POS, scheduling, or marketing tools—are disclosed in the available FDD extract. Vendors offering adjacent solutions should investigate whether the mandated salon management software includes native modules that cover these functions or whether there is room for third-party integrations.

Procurement, renewals, and timing

Procurement intelligence for Salons by JC is limited. The available FDD extract does not include Item 8 data, so it is unknown whether the brand designates specific suppliers, maintains an approved vendor list, or allows franchisees to source non-mandated technology independently. Similarly, Item 17 renewal terms and the initial franchise agreement length are not disclosed, making it impossible to map contract cycles or anticipate when the mandated salon management software agreement might come up for review. Vendors should approach this account with a long-term relationship-building strategy, as the procurement timeline is opaque. The slow unit growth rate of 1.316% suggests that new-unit technology onboarding is not a significant recurring revenue driver; the real opportunity is displacing or integrating with the incumbent mandated system.

How to read the Salons by JC FDD

The 2026 Franchise Disclosure Document is the foundational source for all of the intelligence above. Item 1 identifies the executives who control purchasing decisions. Item 11 discloses the mandated salon management software requirement, though the vendor name is not included in the available extract. Item 8, which would clarify the procurement model, and Item 17, which governs renewals and term length, are not available in the current data set. To build a complete picture, review the full FDD using the embedded viewer below, paying close attention to any supplier designations, technology fees, or renewal conditions that could open a window for your software. When you are ready to prioritize franchise accounts by tech mandate, decision-maker access, and unit count, FranCloud can help you build a ranked target list.

Questions vendors ask

Salons by JC, answered from the filing

The executive team controls purchasing. Key contacts include Co-Founder Jack Griffey, President Steve Griffey, and VP of Operations Drew Johnston. No dedicated CIO or CTO is listed in the 2026 FDD, so operational leaders likely evaluate software.
The 2026 FDD mandates salon management software for all locations. The specific vendor name is not disclosed in the available Item 11 extract, but the mandate signals a standardized, HQ-controlled tech environment.
There are 168 total units, consisting of 154 franchised locations and 14 company-owned salons. The system grew by 1.316% year-over-year, indicating slow, steady expansion.
The procurement model is not detailed in the available FDD extract. Without Item 8 data, it is unclear whether the brand uses designated suppliers, an approved vendor list, or an open procurement process for non-mandated technology.
Contract renewal windows cannot be estimated. The initial franchise term length and Item 17 renewal conditions are not disclosed in the available FDD extract, making it impossible to predict when vendor agreements might be reviewed.
The 2026 FDD was filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze Item 11 tech mandates, Item 8 procurement rules, and executive disclosures directly.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.