tory. The term “Payment Card Vendors” includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, “Apple Pay” and “Goog
From the filings
NPR Auto Group
Automotive servicesSoftware purchasing at NPR Auto Group is driven by a small leadership team at its Maryland headquarters, where President Michael DeLorenzo and Vice-President Jason Manelli oversee operations. The franchise mandates the ASAP Computer System across all 35 franchised locations, creating a uniform tech environment. With a footprint of 35 units and a slight contraction in year-over-year growth, vendors face a concentrated but replacement-cycle-driven opportunity.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
5%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
gh electronic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites Priceless FDD PK492776583278.3 October 2025 Page 35 (including Facebook, Twitter/X,
Payment Card Vendors” includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, “Apple Pay” and “Google Wallet”). You
ebpages, microsites, social media and networking sites Priceless FDD PK492776583278.3 October 2025 Page 35 (including Facebook, Twitter/X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram, etc.), bl
including the Internet, World Wide Web, webpages, microsites, social media and networking sites Priceless FDD PK492776583278.3 October 2025 Page 35 (including Facebook, Twitter/X, LinkedIn, You Tube,
Wide Web, webpages, microsites, social media and networking sites Priceless FDD PK492776583278.3 October 2025 Page 35 (including Facebook, Twitter/X, LinkedIn, You Tube, Snapchat, Pinterest, Instagram
et, World Wide Web, webpages, microsites, social media and networking sites Priceless FDD PK492776583278.3 October 2025 Page 35 (including Facebook, Twitter/X, LinkedIn, You Tube, Snapchat, Pinterest,
nic means, including the Internet, World Wide Web, webpages, microsites, social media and networking sites Priceless FDD PK492776583278.3 October 2025 Page 35 (including Facebook, Twitter/X, LinkedIn,
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
ASAP will also enable us to access the rental records of the Franchised Business.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 6
On or about the fifth day of each month (or another date specified by us), you must send us a monthly business Report, which we will use to calculate your fees due under this Agreement (or other agreements between you and us or our affiliates) for that month.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
In addition, we are a Preferred Provider for printed materials, insurance, optional insurance and counter products, and our affiliates are Preferred Providers for vehicle acquisition services and vehicle leases.
Is there a franchisee advisory council, association or committee?
YesItem 11
The NPR Auto Group Franchise Advisory Council advises us on advertising, marketing and operating policies and procedures.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
Computer System You must obtain and use the brands, types, makes, and/or models of communications, computer systems, and hardware that we designate from time to time, including the required hardware, credit card transactions and merchant services, back-office and point-of-sale systems, printers and other peripheral…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
We have the right to receive commissions, rebates or other consideration based on purchases from Preferred Providers made by you and other franchisees.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
you may purchase from any suppliers that meet our standards and have our advance approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Once used in association with the Priceless Trademarks, the Telephone Numbers are the property of NPR Auto Group.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
you agree to comply with the then-current Payment Card Industry Data Security Standards (“PCI-DSS”), as those standards may be revised by the PCI Security Standards Council, LLC
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
you must participate (and request that your customers participate at your expense) in programs that we initiate to verify customer satisfaction and/or your compliance with all operational and other aspects of the Priceless System, including customer feedback and satisfaction programs (collectively, “Customer…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
To determine whether or not You are complying, or have complied, with this Agreement, NPR Auto Group will have the right at any time during business hours and without prior notice to You, to inspect the Franchised Business, the Rental Vehicles, all records of the Franchised Business and the Operating Company and any…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We have the right to change or modify the System, including by adding to, deleting from, or otherwise modifying the Manual from time to time to reflect changes in the specifications, standards or procedures for the Franchised Business, and you must make corresponding revisions to your copy of the Operating Manual and…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You may use a site for the Franchised Business only if we consent to it in advance.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Unless we have otherwise approved in writing, you may not stablish or permit any other party to establish a “Digital Site” relating in any manner whatsoever to the Franchised Business or referring to the Priceless Trademarks.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
You agree to offer for sale, and to honor for purchase by customers, all incentive or convenience programs that We may periodically institute (including loyalty programs that we or a third-party vendor operate, and mobile payment applications);
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
In addition, we require that you purchase other equipment and systems that you use in the operation of the Franchised Business, such as chip and pin readers and phone-as-a-key services, from Preferred Priceless FDD PK492776583278.3 October 2025 Page 25 Providers to ensure compatibility with ASAP and the integrity of…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must honor all credit-card relationships with the credit- and debit-card issuers or sponsors, check or credit verification services, financial-center services, merchant service providers, and electronic-fund-transfer systems (together, “Payment Card Vendors”) that we may periodically designate as mandatory.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We and our affiliates may collect all fees payable to us via electronic funds transfer or by any other means that we designate.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
The Franchised Business must be under your direct, on-premises supervision, or under the direct, on-premises supervision of a trained and competent general manager who has completed our Initial Operations Training program or equivalent to our satisfaction.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must obtain and use the brands, types, makes, and/or models of communications, computer systems, and hardware that we designate from time to time, including the required hardware, credit card transactions and merchant services, back-office and point-of-sale systems, printers and other peripheral devices…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have access to data that is electronically collected by you through ASAP and other components of the Computer System, including smartphone and other apps that we may develop in the future.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge a reasonable fee for the materials, meetings, webinars, classes, consultations, or other guidance.
The filing answers no to 6 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Franchise agreement
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee buy products from a designated distributor?Item 8
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
The vendor opportunity at NPR Auto Group
NPR Auto Group operates 35 franchised automotive service locations, all under a single brand with no parent company on file. The system is concentrated in six states, with the heaviest density in Florida (8), California (5), and New Jersey (5). Wyoming adds 3 units, and Pennsylvania 1. This is a compact, regionally clustered network—not a sprawling national chain—so a software vendor’s addressable market is exactly 35 locations.
Year-over-year unit growth sits at -2.778%, indicating slight contraction. For vendors, this means the primary sales motion is replacement and upgrade of existing systems, not greenfield deployments. The royalty rate is 4.0%, but average unit volume (AUV) is not disclosed in the FDD. The initial franchise term length is also not disclosed, which limits visibility into renewal-driven refresh cycles.
Who controls software purchasing
Decision-making authority rests at the headquarters level. The 2025 FDD lists five executives: President Michael DeLorenzo, Vice-President Jason Manelli, and Directors David Jenkins, Robert Smith, and Gregg Steinbarth. In a system this size, the President and Vice-President are the most likely buyers for any enterprise software that touches operations, POS, or back-office functions. There is no CIO or CTO title on file, so the buying center is lean and generalist-led.
The operator footprint shows 31 distinct franchisees, only two of whom are multi-unit operators (each in the 2–9 unit band). The remaining 29 are single-unit owners. This structure reinforces HQ’s control: with so many single-unit operators, franchisor mandates carry significant weight, and individual franchisees are unlikely to run independent software evaluations.
Mandated and current tech stack
The only technology explicitly mandated in the FDD is the ASAP Computer System. The FDD lists both “ASAP” and “ASAP Computer System” as mandated, which likely refer to the same platform. No other POS, ERP, CRM, or operational software is named as mandated or recommended. This creates a clear wedge for vendors whose products complement or replace the ASAP environment—particularly in areas like customer engagement, scheduling, inventory, or analytics that sit outside the core mandated system.
Because the tech stack is thin on paper, the real installed base may include additional tools adopted at the unit level. However, any vendor pitch should assume ASAP is the system of record and plan integration or displacement accordingly.
Procurement, renewals, and timing
Item 8 of the FDD, which typically discloses procurement restrictions and designated suppliers, did not yield an extract in the latest filing. Without that signal, it is unknown whether NPR Auto Group operates a closed supplier list, an approved-vendor program, or an open procurement model. Vendors should prepare for a range of scenarios and be ready to justify their solution on both compliance and operational grounds.
Item 17, covering renewal, merger, and transfer terms, also produced no extract. Combined with the undisclosed initial term length, this makes it difficult to predict when franchise agreements come up for renewal—a common trigger for technology re-evaluation. The slight unit decline may also signal a period of internal consolidation rather than expansion, which can delay new software investments but accelerate efforts to improve efficiency through better tools.
How to read the NPR Auto Group FDD
The 2025 Franchise Disclosure Document is the primary source for all the data above. It is filed with state franchise regulators and available in the embedded viewer on this page. When reviewing it, pay close attention to Item 11 (franchisor’s obligations) for any updates to the mandated ASAP system, and Item 8 for any procurement restrictions that may have been added since the last extract. The executive roster in Item 1 is your starting point for outreach.
For a ranked target list of franchise systems that match your software category, FranCloud can help you prioritize based on tech mandates, unit counts, and decision-maker access.
Questions vendors ask
NPR Auto Group, answered from the filing
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FDD alert
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Operator footprint
Who runs the locations
30 operators run 31 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 8 |
|---|---|
| CA | 5 |
| NJ | 5 |
| WY | 3 |
| PA | 1 |
Ownership
The portfolio behind NPR Auto Group
unknown of All Car Leasing.
Sibling brands
Related Automotive services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.