+6.604% units YoYHQ-led decisions

Frios Franchising Company

Retail food

Software purchasing control at Frios Franchising Company sits with the franchisor's leadership team, specifically CEO Clifford L. Kennedy III and Brand President/CMO Jennifer Rogers. The system currently mandates Square by Block, Inc. for POS and Thryv for operations across its 113 franchised locations. With only one company-owned unit and 114 total locations, the addressable market for a vendor pitch is primarily the franchisor HQ, which dictates the tech stack for the entire network.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

SquareBlock, Inc.
Mandatory
POSItem 11

the designated point of sale system that you must license and use is Square

Thryv
Mandatory
CrmItem 11

You must use our designated vendor for your customer relationship management software, currently Thryv

Live signals

Total units
114
113 franchised
Unit growth YoY
+6.604%
vs prior filing
AUV
$92K
Item 19, 2026
Royalty
of gross sales
Ad fund
2%
national + local
Initial fee
$38K
per unit
Investment range
$65K–$110K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Frios Franchising Company

Frios Franchising Company presents a concentrated sales target for software vendors. The system is composed of 114 total units, 113 of which are franchised and just 1 company-owned. This structure means the franchisor’s headquarters controls the technology decisions for virtually the entire network. The average unit volume sits at $92,432, and the brand posted a year-over-year unit growth of 6.604%. For a vendor, the pitch is not to individual franchisees but to a small, centralized leadership team that can mandate adoption across the system.

The brand is based in Alabama and operates in the retail food segment. It appears independently owned, with no parent company on file. While the operator footprint is not mapped in our corpus, the unit count and growth rate suggest a brand in a scaling phase, which can be a fertile moment for introducing new efficiencies through software.

Who controls software purchasing

Software purchasing authority is concentrated at the franchisor level. The 2026 FDD identifies three key executives: Clifford L. “Cliff” Kennedy III, Chief Executive Officer; Jennifer Rogers, Brand President and Chief Marketing Officer; and Alison Groom, Vice President of Operations. In a system of this size, the CEO and Brand President are the likely final decision-makers for any enterprise-wide technology mandate, with the VP of Operations serving as a critical influencer for tools that touch daily store workflows.

There is no multi-unit operator class mapped in our data, which further simplifies the sales motion. You are not navigating a fragmented base of large franchisee groups with independent budgets; you are selling into a single HQ that can flip a switch for 113 locations.

Mandated and current tech stack

The technology environment at Frios is explicitly mandated. The 2026 FDD names two required systems: Square by Block, Inc. and Thryv. Square serves as the point-of-sale backbone, handling payments and front-of-house transactions. Thryv is mandated as the operational platform, likely covering customer relationship management, marketing automation, or business management workflows.

This dual mandate is a strong signal. It means the franchisor is willing to enforce specific vendors and is not operating an open or recommended-only tech policy. For a competing or adjacent software vendor, displacing an incumbent requires a compelling ROI story aimed squarely at the C-suite. For complementary tools, integration with Square and Thryv is a non-negotiable technical requirement to even begin a conversation.

Procurement, renewals, and timing

Procurement signals are thin in the available data. Item 8 of the FDD, which typically discloses whether the franchisor operates as a designated supplier, an approved supplier program, or an open procurement model, did not yield an extract. This absence means the formal purchasing rules are not publicly clear from our corpus. Similarly, Item 17, which covers renewal, termination, and transfer terms, provided no extract, leaving the initial franchise term length and renewal windows unknown.

For a vendor, this lack of disclosure means you must rely on direct discovery. The 6.6% unit growth rate and the recent 2026 FDD filing suggest an active, evolving system. Contract windows, if they exist around the mandated tech stack, would need to be uncovered through conversations with the operations or marketing leadership.

How to read the Frios Franchising Company FDD

The Franchise Disclosure Document is the single most important research asset for understanding a franchise brand’s technology commitments. The 2026 FDD for Frios Franchising Company is embedded below. Key sections for a software vendor include Item 11 (the source of the Square and Thryv mandates), Item 1 (which lists the executives who will make or influence your sale), and Item 8 (which, when disclosed, reveals the procurement guardrails).

Because the FDD is a legal filing with state franchise regulators, the information it contains is updated annually and carries the weight of a formal representation. Use it to ground your pitch in the franchisor’s own disclosed reality. For a ranked target list of franchise brands aligned with your software category, FranCloud can help you prioritize your outreach.

Questions vendors ask

Frios Franchising Company, answered from the filing

The buying center is the C-suite. The 2026 FDD lists Clifford L. Kennedy III (CEO) and Jennifer Rogers (Brand President & CMO) as key executives. Alison Groom (VP of Operations) likely influences operational tools.
The 2026 FDD mandates Square by Block, Inc. and Thryv. These are the named, required systems for franchisees, indicating a locked-in, top-down technology environment.
The system has 114 total units: 113 are franchised and 1 is company-owned. This is a nearly pure franchisor model with a small but growing footprint.
The procurement model is not disclosed in the most recent FDD. Item 8, which would detail designated or approved suppliers, provided no extract in the filing.
Contract window timing is unclear. The initial term length and renewal conditions (Item 17) were not disclosed in the 2026 FDD, offering no signal on upcoming renegotiation cycles.
The 2026 FDD was filed with state franchise regulators. You can read the full document using the embedded PDF viewer below.
Source

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