Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
EXIT will have independent access to the information generated or stored on MEMO.
From the filings
Mandated tech stackHQ-led decisions
Exit Realty New York Metro
Real estateSoftware purchasing at EXIT Realty New York Metro is locked to headquarters: EXIT is the sole approved supplier of the MEMO Franchise Report System every office must license and run. The EXIT network covers 518 franchised offices, all franchised, none company-owned, 32 of them in EXIT NY Metro's region.
For software vendors selling into US franchise brands.
Live signals
Total units
518
518 franchised
Unit growth YoY
-8.803%
vs prior filing
AUV
—
Item 19, 2026
Royalty
—
of gross sales
Ad fund
—
national + local
Initial fee
$22K
per unit
Investment range
$75K–$216K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
No claims
from the filing
Franchisor behaviours
What the franchisor requires
17 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 10 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within ninety (90) days after the close of Franchisee’s fiscal year, as used for federal income tax purposes, Franchisee shall file with EXIT and Subfranchisor a statement, showing the year-end balance sheet and the results of operations for the year including gross sales and revenues for the year, with a comparison…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
EXIT is the only approved supplier for certain computer software for the Franchise report system known as MEMO.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
(C) EXIT shall have the sole authority to change, add to, delete or modify the Proprietary Marks, Training Manuals or other parts of the EXIT System, and to do so from time to time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
Based on the most recent audited financial statements, EXIT’s Affiliates received no revenue from sales to franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Approved Suppliers may pay EXIT, through Ah$um America, Inc., a royalty based on sales revenues for each product sold utilizing the EXIT Mark.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
3.0Item 8
We estimate that the required purchases described above are 3.0% to 12.0% of the cost to establish and operate the EXIT Franchise (this includes the exterior sign(s), office supplies, yard signs and MEMO fees).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to have a supplier designated as “Approved,” you may submit information about the supplier and its relevant products or services to Ah$um America, Inc. for review.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee shall immediately cause the local telephone company to change all of its telephone numbers and assign the numbers listed for the franchised real estate office to Subfranchisor.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Periodically inspect your office to determine whether you are operating and maintaining it as required by the Franchise Agreement and Training Manuals and provide you with written quality performance reviews.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
EXIT shall have the sole authority to change, add to, delete or modify the Proprietary Marks, Training Manuals or other parts of the EXIT System, and to do so from time to time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must select your office site, subject to EXIT NY METRO’s review and consent, and secure fee or leasehold title for the site.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase all stationery, merchandising material and/or anything else that is utilized by you that contains EXIT’s logo and/or Marks from EXIT’s Approved Suppliers or Suppliers that sign a Confidentiality and License Agreement with EXIT.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee shall have, during a part of each calendar month, the following minimum of Sales Representatives (as defined in Section 43) in Franchisee’s office(s) within its Protected Territory:
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
EXIT will have independent access to the information on MEMO.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you renew your Franchise Agreement, additional training is required at the time of the renewal.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The annual EXIT Convention is an integral part of the EXIT System and Franchisee is required to attend the annual convention and encourage maximum attendance of all Sales Representatives.
The filing answers no to 7 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee buy products from a designated distributor?Item 16
The vendor opportunity at Exit Realty New York Metro
Exit Realty New York Metro had 32 franchised offices in its region at the end of 2024, part of an EXIT Realty system of 518 franchised offices — all franchised, none company-owned — with its U.S. principal business address in Massachusetts. The FDD makes no financial performance representation. Systemwide franchised outlets fell 8.8% year over year, pointing to a system in contraction.
Who controls software purchasing
Item 2 names Steve Morris as Founder and Chairman. Below headquarters, 543 mapped operators (57 multi-unit) run roughly 633 located offices, concentrated in Florida (50), Tennessee (45), Alabama (43), New York (40), and New Jersey (31) — a meaningful multi-unit operator base. But the software decision itself sits with EXIT: through its affiliate Ah$um America, Inc., EXIT is the only approved supplier of the required MEMO system.
Tech named in the FDD, and what is actually required
EXIT requires every office to license the MEMO Franchise Report System, and EXIT is the only approved supplier for that software. Offices must also purchase a compatible computer meeting minimum specifications: 8GB RAM or higher, Windows 11 or newer, high-speed internet access, and Chrome or Microsoft Edge. Based on its most recent audited financial statements, EXIT reported $246,406.79 in 2024 royalties from Approved Suppliers and $1,370,925.52 from MEMO software license and access fees.
Procurement, renewals, and timing
Item 8 runs on an approved-supplier list maintained by Ah$um America, Inc.: items bearing EXIT's marks must come from Approved Suppliers or from suppliers that sign a Confidentiality and License Agreement, and the MEMO software must be licensed from EXIT itself. Franchisees may propose alternate suppliers for approval, and Ah$um America, Inc. will not unreasonably withhold approval if the EXIT Training Manual's quality standards are met. The initial term is 5 years, renewable for a fee of 10% of the then-current initial franchise fee (not to exceed 25% of the fee originally paid), with a 10-year renewal option available at a higher fee.
How to read the Exit Realty New York Metro FDD
The embedded PDF viewer below holds Exit Realty New York Metro's 2026 Franchise Disclosure Document, covering the Item 8, 11, and 17 language cited above. Talk to FranCloud for a ranked list of franchise systems that fit your product better than a cold guess would.
Questions vendors ask
Exit Realty New York Metro, answered from the filing
EXIT itself, through its affiliate Ah$um America, Inc. Founder and Chairman Steve Morris sits atop a system where EXIT is the only approved supplier of the required MEMO software, so a competing vendor has to go through EXIT, not the local office.
The MEMO Franchise Report System is required, licensed exclusively from EXIT, running on an 8GB RAM minimum machine with Windows 11 or newer, high-speed internet, and Chrome or Edge. EXIT reported $1,370,925.52 in 2024 MEMO license and access fees.
EXIT NY Metro's region had 32 franchised offices at the end of 2024, within an EXIT system of 518 franchised offices and none company-owned, in the real-estate segment.
An approved-supplier list under Item 8: items bearing EXIT's marks must come from Approved Suppliers or from suppliers signing a Confidentiality and License Agreement, and the MEMO software must come from EXIT itself; franchisees may propose alternate suppliers for approval.
The initial term runs 5 years, with a renewal available for a fee of 10% of the then-current initial franchise fee. Franchised outlets fell 8.8% year over year, a signal that this system is contracting rather than adding new offices to sell into.
The embedded PDF viewer below holds Exit Realty New York Metro's 2026 Franchise Disclosure Document, covering the Item 8, 11, and 17 language cited above.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Exit Realty New York Metro files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
543 operators run 633 mapped locations. 57 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit486
2–9 units56
10–24 units1
Top states by locations
| FL | 50 |
|---|---|
| TN | 45 |
| AL | 43 |
| NY | 40 |
| NJ | 31 |
Ownership
The portfolio behind Exit Realty New York Metro
single_brand_holdco of EXIT Realty.
Sibling brands
Related Real estate brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.