From the filings

HQ-led decisions

EVA

Personal services

EVA is a personal-services franchise with a single franchised location in the US and no company-owned units. Software purchasing is controlled at HQ, where the FDD names Jean Mariotte (President and CEO), Stephanie Belle (COO), William Klein (CTO), Benjamin Gautier (CRO), and Jeremy Voyer (Director of Sales). The addressable market is one franchised outlet, but the franchisor’s designated-supplier model and technology mandates make HQ the sole buyer for any software vendor.

For software vendors selling into US franchise brands.

Live signals

Total units
1
1 franchised
Franchised outlet growth
0%
Item 20, last two year-ends
AUV
$963K
Item 19
Royalty
5% component; full terms unconfirmed
percentage component
Ad fund
2%
percentage component
Initial fee
$30K
per unit
Investment range
$996K–$1.90M
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
Claims
from the filing

Ordinary royalty terms

5% component; full terms unconfirmed

Complete royalty terms are not confirmed for the selected filing.

Recorded percentage components

These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.

1recorded components (FY2024)

Recorded percentage components (FY2024)Ad fund 2%. Components use their own filing bases and conditions. Drawn against a 15% reference scale.

15% reference

Ad fund 2%

Mandated & recommended tech

The systems vendors compete with

1 technology requirement is recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.

LightspeedLightspeed
Mandatory
POSItem 7

Note 9: Computer, Software and Point of Sale System. You will be required to purchase, license and use the point-of-sale systems, ordering systems, and applications that we designate which are currently Lightspeed. Information about the point of sale and computer systems are disclosed in Item 11 of this Disclosure Document. 13 EVA 2024 FDD Note 10: Grand Opening Marketing Expense. You must spend a minimum of $5,000 prior to the opening of your Franchised Business to promote your grand opening. You must submit your grand opening marketing plan to us for our pre-approval.

HubSpotHubSpot
CrmItem 11

Hours of Hours of On- Subject Classroom Location the-Job Training Training B2B training - Introduction to network offers Your Approved Location, - Targets / ICPs 1.5 0 virtually or another location we - Outbound tactics designate - Sales process Hubspot training - Customer Relationship Management; Your Approved Location, - Create and update clients files; 2 0 virtually or another location we - Salescycle and pipeline management designate (qualification, quotes, follow-up, etc.). Marketing & Communication Your Approved Location, - Approval process 2 0 virtually or another location we - Guidelines designate - Assets Your Approved Location, Lightspeed / POS training 1 0 virtually or another location we designate Web booking training: Your Approved Location, - How to use back-office and booking 1 0 virtually or another location we platform on eva.gg designate - Sharing of training docs Operating: introduction to equipment, 0 5 Your Approved Location hygiene and safety routines Operating: how to operate properly 0 5 Your Approved Location and basic troubleshooting Operating: playtests before opening 0 12 Your Approved Location with EVA support teams Creation of an account on the EVA Help Center - Sharing of all docs regarding Your Approved Location, operating and routines; 1 0 virtually or another location we - Database of most common issues designate and troubleshooting; - Possibility to create tickets to require additional help from support team Operating: Hyper-care program during 4-first weeks of operating Your Approved Location, - Priority treatment of requests 4 0 virtually or another location we - Weekly call with a dedicated support designate team member Total Hours 12.5 22

Franchisor behaviours

What the franchisor requires

No requirement is stated in this filing's text for the questions we ask; 1 explicit no.

The filing answers no to 1 question
  • Is there a franchisee advisory council, association or committee?Item 20

The vendor opportunity at EVA

EVA operates 1 franchised location in the US, with no company-owned units. The 2024 FDD reports franchised-outlet growth of 0.0% year over year. The Item 19 financial performance representation is made, but no average unit volume figure is captured in this summary.

For software vendors, the addressable market is one franchised outlet. However, EVA’s HQ-controlled procurement model means that a single sale to the franchisor can cover the entire system. The franchisor is part of EVA S A S, and the FDD names a full executive team, including a CTO and CRO, indicating a centralized technology and revenue function.

Who controls software purchasing

Item 2 of the FDD names Jean Mariotte (President and CEO), Stephanie Belle (Chief Operating Officer), William Klein (Chief Technology Officer), Benjamin Gautier (Chief Revenue Officer), and Jeremy Voyer (Director of Sales). With one franchised location and no company-owned units, software purchasing decisions are made at HQ. The CTO is the most relevant buyer for operational and back-office software, while the CRO and Director of Sales are relevant for revenue-generating tools.

Tech named in the FDD, and what is actually required

Item 11 of the FDD sets EVA’s technology requirements. Franchisees must purchase, license, and use the computer, point of sale, business management, and ordering systems that EVA designates. They must purchase at least one POS hardware terminal, and may need more depending on the size of the franchised business. Additionally, franchisees must purchase and maintain a non-gaming computer system on-site at the approved location. The initial upfront cost for the POS and computer system ranges from $1,500 to $2,500.

Franchisees must also meet EVA’s requirements for back office and point of sale systems, security systems, printers, back-up systems, and high-speed internet access. Credit card processing must use EVA’s designated supplier and vendor, which may be integrated with the designated POS system. Online ordering, customer rewards, and gift cards must use EVA’s designated supplier and vendor for web-based, app-based, or POS-integrated systems.

Procurement, renewals, and timing

Item 8 of the FDD describes EVA’s supplier model as an approved-supplier list. Franchisees must purchase from designated or approved suppliers, which may include the franchisor or its affiliates. EVA may designate exclusive suppliers for source-restricted goods and services, including consumable technology required to offer VR gaming, inventory, equipment, apparel, supplies, uniforms, marketing materials, and other branded items. Franchisees may propose a supplier for approval.

EVA estimates that purchases from designated or approved suppliers represent approximately 50% to 60% of total purchases and leases in establishing the franchised business, and approximately 25% to 35% of ongoing operating expenses. System Supplies, as designated by EVA, must be purchased from EVA, its affiliates, or designated suppliers. Credit card processing must use EVA’s designated supplier and vendor.

Item 17 states that renewal requires compliance with the Franchise Agreement, 180 days’ prior written notice, signing the then-current form of Franchise Agreement, a general release, a renewal fee, remodeling to meet EVA’s standards, and securing the legal right to occupy the premises. The renewal term is 10 years.

How to read the EVA FDD

The embedded PDF viewer below contains EVA’s 2024 Franchise Disclosure Document. It is the brand’s official filing and includes Items 2, 8, 11, 17, and 19 referenced on this page. For a ranked target list of franchise systems to sell into, talk to FranCloud.

Ordinary royalty terms

Complete royalty terms are not confirmed.

Questions vendors ask

EVA, answered from the filing

The FDD names Jean Mariotte (President and CEO), Stephanie Belle (COO), William Klein (CTO), Benjamin Gautier (CRO), and Jeremy Voyer (Director of Sales). With one franchised location and no company-owned units, HQ is the sole buying center for any software vendor.
Item 11 of the FDD sets EVA’s technology requirements. Franchisees must purchase, license, and use the computer, point of sale, business management, and ordering systems that EVA designates. The initial upfront cost for the POS and computer system ranges from $1,500 to $2,500.
EVA has 1 franchised location and 0 company-owned units in the US, according to the 2024 FDD.
EVA uses an approved-supplier list. Franchisees must purchase from designated or approved suppliers, which may include the franchisor or its affiliates. EVA may designate exclusive suppliers, and franchisees may propose a supplier for approval.
The initial franchise term is 10 years. Renewal requires 180 days’ prior written notice, signing the then-current Franchise Agreement, paying a renewal fee, and remodeling to meet EVA’s standards. With one franchised location, contract windows are tied to HQ’s designated-supplier decisions.
The embedded PDF viewer below contains EVA’s 2024 Franchise Disclosure Document. It is the brand’s official filing and includes Items 2, 8, 11, 17, and 19 referenced on this page.
Source

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The brands you can actually sell into, from the filings.

Related Personal services brands

Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.