+80% units YoYHQ-led decisions

Tifa Foods International

Retail food

Software purchasing at Tifa Foods International is controlled by a lean HQ team led by CEO Michael Ashamalla and CFO Denise Orr. The system currently mandates Clover POS, Homebase, and a proprietary operations platform across its 9 franchised units. With an 80% year-over-year unit growth rate and a 10-year initial term, vendors have a small but rapidly expanding addressable market.

Mandated & recommended tech

The systems vendors compete with

6 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Clover POS SystemClover Network, LLC
Mandatory
POSItem 11

The currently required POS system, which may change from time to time, is based on the Clover POS system

Homebase
Mandatory
HrItem 11

Training: Technology, Basic Computer Skills, Clover POS System, Homebase

Location Website
Mandatory
Proprietary systemItem 11

Full Hosting and management services for your individual Location Website (location finder or microsite)

Media Manager
Mandatory
Marketing automationItem 11

You will have subscription and password access (included in your Marketing and Technology Fund fee) to downloadable print and digital marketing materials

National Consumer Website
Mandatory
Proprietary systemItem 11

The National Website is the primary marketing 'tool chest' for the entire franchise system.

Tifa Chocolate & Gelato Franchise Operations System (FOS)
Mandatory
Proprietary systemItem 11

There may be in the future a required monthly fee to activate Tifa Chocolate & Gelato Franchise Operations System (FOS).

Live signals

Total units
9
9 franchised
Unit growth YoY
+80%
vs prior filing
AUV
$547K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$48K
per unit
Investment range
$500K–$676K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Tifa Foods

Tifa Foods International operates a small but fast-growing franchise system of 9 units, all franchised, with no company-owned locations disclosed in the 2025 FDD. The brand reported an 80% year-over-year unit growth rate, signaling aggressive expansion. Average unit volume sits at $547,112.48, with a 6.0% royalty rate and a 10-year initial term. For software vendors, the immediate addressable market is limited to 9 locations, but the growth trajectory and mandated tech stack create a concentrated, HQ-driven sales motion.

Who controls software purchasing

Software purchasing authority rests with a tight executive team at the franchisor's California headquarters. The 2025 FDD Item 1 lists Michael Ashamalla as Chief Executive Officer, Denise Orr as Chief Financial Officer, and Shawn Orr as Chief Sales Officer. Candace Rono serves as Chief Creative Officer, a role that likely carries influence over customer-facing and brand-consistency technology. No dedicated technology leadership—such as a CIO, CTO, or VP of IT—appears in the filing. Vendors should expect a direct, relationship-based sales process involving the CEO and CFO, with the creative and sales chiefs weighing in on tools that affect brand experience or franchisee operations.

Mandated and current tech stack

The franchisor mandates a specific set of technology systems for all franchisees. The point-of-sale system is Clover POS by Clover Network, LLC, a cloud-based platform common in quick-service and retail food concepts. For workforce management, the system requires Homebase, which covers scheduling, time tracking, and team communication. The proprietary Tifa Chocolate & Gelato Franchise Operations System (FOS) is also mandated, suggesting a custom or configured platform for operational workflows. Beyond these core systems, franchisees must maintain a location website, use a media manager, and participate in a national consumer website—all mandated by the franchisor. This stack leaves gaps in areas like inventory management, loyalty, delivery integration, and advanced analytics that vendors can probe.

Procurement, renewals, and timing

The FDD extract does not include Item 8 procurement language, so the formal supplier designation process—whether designated, approved, or open—is not publicly detailed here. However, the mandate of specific named systems like Clover and Homebase indicates a designated-supplier model for core operational technology. Renewal conditions under Item 17 require franchisees in good standing to remodel, expand, or relocate their locations to then-current standards to execute a successor agreement. This creates a built-in technology refresh trigger tied to the 10-year term cycle. Vendors should time outreach around franchisee renewal windows and any system-wide technology updates driven by the franchisor's evolving standards.

How to read the Tifa Foods FDD

The 2025 Franchise Disclosure Document for Tifa Foods International is the primary source for understanding the system's technology mandates, supplier requirements, and executive structure. Item 11 details the franchisor's obligations around required systems, which is where the Clover, Homebase, and FOS mandates originate. Item 1 identifies the executives who control purchasing decisions. Item 17 outlines renewal conditions that signal when franchisees must invest in updated technology and facilities. The full document is embedded below for direct review. For a ranked target list of franchise systems matched to your software category, FranCloud can help you prioritize outreach based on tech stack gaps, growth rates, and decision-maker access.

Questions vendors ask

Tifa Foods International, answered from the filing

The buying center includes CEO Michael Ashamalla and CFO Denise Orr. Chief Creative Officer Candace Rono likely influences customer-facing tech. No dedicated CIO or CTO is listed in the 2025 FDD.
The 2025 FDD mandates Clover POS by Clover Network, LLC, Homebase for scheduling, and the Tifa Chocolate & Gelato Franchise Operations System (FOS). Location websites, a media manager, and a national consumer website are also required.
There are 9 total units, all franchised. The FDD does not disclose any company-owned locations. The system grew 80% year-over-year, signaling active expansion.
The procurement model is not explicitly detailed in the available FDD extract. The franchisor mandates specific technology systems, suggesting a designated-supplier approach for core operational software.
The initial franchise term is 10 years. Renewal requires remodeling or relocation to current standards, creating a natural refresh cycle for in-store technology. The specific renewal term length is not disclosed.
The 2025 FDD was filed with state franchise regulators. You can read the full document using the embedded PDF viewer below to analyze tech mandates, supplier requirements, and executive disclosures directly.
Source

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