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From the filings

N.Y. One

Retail food

N.Y. One sells subscriptions to its New York City black-car dispatch system and had 232 franchised subscriber outlets at the end of 2024, with no company-owned units. Its 2025 FDD makes no financial performance representation. Franchised outlets fell 1.7% year over year, and with 218 of 219 mapped operators running a single unit, day-to-day purchasing decisions are likely to sit with individual franchise owners.

For software vendors selling into US franchise brands.

Live signals

Total units
2,325
2,325 franchised
Unit growth YoY
-1.19%
vs prior filing
AUV
—
Item 19, 2025
Royalty
—
of gross sales
Ad fund
—
national + local
Initial fee
$1K
per unit
Investment range
$33K–$71K
all-in, Item 7
Procurement
—
from the filing
Item 19
No claims
from the filing

Franchisor behaviours

What the franchisor requires

5 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 26 questions the text does not settle, which is not a no.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Franchise agreement

The Company or an affiliate shall deliver a Dispatch Communications App in good working order to be used to provide dispatch opportunities to the Subscriber.

Is there a franchisee advisory council, association or committee?

Yes

Item 9

Rules and Regulations are promulgated by a Subscribers Committee and are modified from time to time by the Subscribers Committee.

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Franchise agreement

The Company and the driver committee may inspect the Subscriber’s vehicle at any time.

Operations

Must equipment be purchased from designated or approved suppliers?

Yes

Item 9

Subscriber's authorized vehicle must be of a make, model and color designated by the Company

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

From time to time Subscribers may be required by N.Y. One to take additional classes without charge to the Subscriber.

The filing answers no to 3 questions
  • Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
  • Must the franchisee buy products from a designated distributor?Item 9
  • Is attendance at an annual convention or conference mandatory for the franchisee?

The vendor opportunity at N.Y. One N.Y. One had 232 franchised black-car dispatch subscribers at the end of 2024, all franchised with no company-owned units, operating from its Queens communications headquarters and answering calls primarily in New York City and at Kennedy, LaGuardia and Newark airports. Franchised outlets fell 1.7% year over year. The initial franchise term runs 20 years, and the 2025 FDD makes no financial performance representation, so any revenue case for a prospective software buyer has to be built from outside sources.

Who controls software purchasing N.Y. One's FDD names John Lawrence Acierno as President and Director, and John Louis Acierno, III and Jeffrey Acierno as Vice Presidents and Directors. Operator data maps 219 franchise owners, only one of them multi-unit, across roughly 220 located units, with the largest concentrations in New York (172), New Jersey (41), Florida (2), Pennsylvania (1) and Connecticut (1). That footprint points to individual franchise owners, rather than a single HQ desk, as the practical buying center for most locations.

Procurement, renewals, and timing Item 8 is the section of every FDD that sets the supplier and purchasing rules governing where franchisees buy goods, services, equipment and supplies. Read N.Y. One's Item 8 directly, in the filing below, for its specific terms. Item 17 runs on a 20-year initial term, after which the Subscription Agreement may be extended from year to year by the prior written agreement of both N.Y. One and the subscriber.

How to read the N.Y. One FDD The embedded viewer below carries N.Y. One's 2025 Franchise Disclosure Document. Item 8 and Item 11 are the sections to check first for supplier and technology terms.

Questions vendors ask

N.Y. One, answered from the filing

N.Y. One's FDD names John Lawrence Acierno as President and Director, and John Louis Acierno, III and Jeffrey Acierno as Vice Presidents and Directors. With 218 of 219 mapped operators running a single unit, day-to-day purchasing decisions are likely to sit with individual franchise owners rather than one HQ desk.
Item 11 of the N.Y. One FDD sets the franchise's technology requirements; see the filing below for the full text before pitching a specific system.
N.Y. One had 232 franchised black-car dispatch subscribers at the end of 2024 and no company-owned units, all listed in New York. Franchised outlets fell 1.7% year over year.
Item 8 of the N.Y. One FDD sets the franchise's supplier and purchasing rules; see the filing below for the full text before assuming any particular procurement model.
N.Y. One's initial term runs 20 years. Item 17 describes a year-to-year extension by the prior written agreement of both parties once that term ends, which is the natural checkpoint for revisiting any vendor relationship.
The embedded PDF viewer below holds N.Y. One's 2025 Franchise Disclosure Document in full. Reading it directly is the fastest way to confirm any procurement or technology detail.
Source

Read the filing itself

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N.Y. One2025 FDDView only

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Operator footprint

Who runs the locations

219 operators run 220 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit218
2–9 units1

Top states by locations

NY172
NJ41
FL2
PA1
CT1

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Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.