Hi-Five Sports

The vendor opportunity at Hi-Five Sports

Hi-Five Sports operates 12 total units—10 franchised, 2 company-owned—according to its 2025 Franchise Disclosure Document. The system’s average unit volume sits at $380,090, with an 8.5% royalty flowing back to the franchisor. For a software vendor, the immediate addressable market is those 10 franchised locations, though the two company-owned units may also be in play if HQ centralizes purchasing. Year-over-year unit growth is not disclosed in the most recent FDD, so vendors should not assume rapid expansion. The youth-services segment is niche, and Hi-Five’s footprint remains concentrated, but the presence of a mandated technology creates a clear competitive dynamic: any vendor pitching here must either integrate with or replace Explore by Care.com.

Who controls software purchasing

The 2025 FDD lists four executives in Item 1: Ryan Tuchman (CEO & President), Daniel Tuchman (Vice-President of Training and Programming), Joseph Fisher (Vice-President of Development), and Sandra Erdtmann (Creative Director). No chief information officer, chief technology officer, or dedicated procurement lead is named. In a system this small, software purchasing authority almost certainly rests with Ryan Tuchman and Joseph Fisher. Ryan Tuchman holds the top office, while Fisher’s development role likely touches unit operations and vendor relationships. Vendors should prepare to engage both, framing value in terms of operational efficiency and franchisee compliance. There is no parent company on file—Hi-Five Sports appears independently owned—so no external corporate procurement layer exists to navigate.

Mandated and current tech stack

Explore by Care.com is the only mandated technology disclosed in the 2025 FDD. The document does not specify whether this covers scheduling, registration, payment processing, or a broader operational suite, but its presence as a mandate means every franchised unit must use it. No other POS, CRM, payroll, or marketing platform is named as required or recommended. For vendors selling adjacent software—financial reporting, staff scheduling, inventory, or compliance tools—the pitch must account for this existing mandate. Integration with Explore by Care.com is the path of least resistance; displacement would require convincing HQ to unwind a system-level requirement, a heavier lift in a 12-unit chain.

Procurement, renewals, and timing

The 2025 FDD does not include an Item 8 extract, so Hi-Five Sports’s procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Vendors should assume a closed or semi-closed process until they confirm otherwise through direct outreach. Renewal timing offers a more concrete signal. Initial franchise terms run five years, and Item 17 requires franchisees to notify the franchisor six months before expiration, sign the then-current franchise agreement (which may contain materially different terms), and bring the business up to current standards with an evaluation score of 75% or higher. These renewal events create natural windows when franchisees—and HQ—may revisit their tech stack. Align your sales cycle with those five-year rhythms and the six-month pre-expiration notice period.

How to read the Hi-Five Sports FDD

The 2025 FDD is embedded below for direct review. Item 1 identifies the executives named above. Item 11 is where you will find the Explore by Care.com mandate. Item 17 contains the renewal conditions quoted here, including the five-year term and the six-month notice requirement. Because no Item 8 extract is available, you will not find supplier-procurement rules in this document. Always verify unit counts, AUV, and royalty rates against the latest filing, as these numbers can shift year to year. For a ranked target list of franchise systems that match your software category, reach out to FranCloud.