d credit card processing. This system will generate or store data such as sales, refunds, and payments for purchases. We require you to use QuickBooks Online bookkeeping software. QuickBooks is cloud-
From the filings
DonutNV
Retail foodSoftware purchasing at DonutNV is steered by its small HQ team led by CEO Alex Gingold and COO Amanda Gingold. The chain already mandates QuickBooks and QuickBooks Online, with third-party delivery via DoorDash, Grubhub, and Uber Eats. Vendors are targeting an addressable market of 99 total units, 98 of which are franchised.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
5%+of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
ides functions such as managing sales and credit card processing. This system will generate or store data such as sales, refunds, and payments for purchases. We require you to use QuickBooks Online bo
there are no limits on our right to make changes. You can sell DonutNV products only from your trailer or food truck. You can make sales via third-party delivery platforms such as DoorDash, Grubhub, a
no limits on our right to make changes. You can sell DonutNV products only from your trailer or food truck. You can make sales via third-party delivery platforms such as DoorDash, Grubhub, and Uber Ea
our right to make changes. You can sell DonutNV products only from your trailer or food truck. You can make sales via third-party delivery platforms such as DoorDash, Grubhub, and Uber Eats. You canno
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must use QuickBooks for accounting and financial management.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must give us independent access to the information that will be generated or stored in these systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall provide such periodic financial reports as DonutNV Franchising may require in the Manual or otherwise in writing, including: (i) a monthly profit and loss statement and balance sheet for the Business within 30 days after the end of each calendar month; (ii) an annual financial statement (including…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate Keystone Manufacturing LLC is the sole supplier of the initial DonutNV mobile unit package.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
DonutNV Franchising may change any such requirement or change the status of any vendor.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We have the right to receive other payments from any designated suppliers based on purchases by you or other franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
20Item 8
We estimate that the required purchases and leases of goods and services to operate your business are 20% to 40% of your total purchases and leases of goods and services to operate your business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
If you request that we review or approve an alternate supplier or product, you must pay us $150 (which we be refunded to you if we approve the alternate supplier or product for our whole system).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use a supplier that is not on our list of approved suppliers, you must request our approval in writing.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
complying at all times with the most current version of the Payment Card Industry Data Security Standards
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate at its own expense in programs required from time to time by DonutNV Franchising for obtaining customer evaluations and/or reviewing Franchisee’s compliance with the System, which may include (but are not limited to) a customer feedback system, customer survey programs, and mystery…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
DonutNV Franchising may conduct an evaluation of the Business and an inspection of the Unit before, during, or after any event where Franchisee provides services.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
DonutNV Franchising may supplement, revise, or modify the Manual, and DonutNV Franchising may change, add or delete System Standards at any time in its discretion.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not conduct such marketing or commerce, nor establish any website or social media presence independently, except as DonutNV Franchising may specify, and only with DonutNV Franchising’s consent.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
After you open, you must spend at least $200 per month per unit on marketing your business.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs or customer incentive programs, designated by DonutNV Franchising, in the manner specified by DonutNV Franchising in the Manual or otherwise in writing.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase and use the computer software and hardware that we specify.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
All mixes, syrups, sugar toppings, and other food items and paper products must be purchased according to our specifications and only from approved suppliers.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
We require you to use Square as your point-of-sale system.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
The Royalty Fee, Brand Fund Contribution, and other fees are payable by ACH (or any other method we require).
Must the franchisee participate in a gift card program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs or customer incentive programs, designated by DonutNV Franchising, in the manner specified by DonutNV Franchising in the Manual or otherwise in writing.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall cause its personnel to comply with any dress attire, uniform, personal appearance, and hygiene standards set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We require you to use Square as your point-of-sale system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisee shall give DonutNV Franchising unlimited access to Franchisee’s point of sale system and other software systems used in the Business, by any means designated by DonutNV Franchising.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We do not currently require additional training programs or refresher courses, but we have the right to do so.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone and video conference calls) that DonutNV Franchising requires, including any national or regional brand conventions or conferences.
The filing answers no to 5 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisor approve the franchisee's site or location before opening?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Does the franchisor require minimum staffing levels or specific roles?Item 11
The vendor opportunity at DonutNV
DonutNV operates 99 total locations, 98 of which are franchised and one company-owned, out of its Florida headquarters. With an average unit volume of $106,393, the concept is a compact but focused target for software vendors selling into retail food franchises. The 5% royalty and 10-year initial term frame a stable operator base, though year-over-year unit growth is not disclosed in the most recent FDD. For a vendor, 98 franchised units represent the immediately addressable market.
Who controls software purchasing
Software purchasing decisions at DonutNV are concentrated at the top. The 2025 FDD Item 1 lists Alex Gingold as Chief Executive Officer and Director, and Amanda Gingold as Chief Operating Officer and Director. Kristen Seitz serves as Senior Vice President, and Juan Valdez is the Coaching & Training Specialist. No dedicated CIO, CTO, or VP of Technology is named, so outreach should assume that the CEO and COO hold approval authority for new technology. This is a lean leadership team typical of a sub-100-unit franchisor, meaning a single relationship can unlock the entire system.
Mandated and current tech stack
DonutNV mandates QuickBooks and QuickBooks Online, making accounting and financial management software the clearest non-negotiable in the system. Third-party delivery integrations are present with DoorDash, Grubhub, and Uber Eats, indicating the chain is active in off-premise channels. No mandatory point-of-sale system is named in the FDD extract, leaving the POS layer potentially open — or at least not publicly mandated — as of the 2025 filing. Vendors in POS, inventory, labor scheduling, or franchise management systems should investigate whether a de facto standard exists in the field, but the FDD is silent on those categories beyond the QuickBooks mandate.
Procurement, renewals, and timing
Procurement structure is not detailed in the available Item 8 extract, so whether DonutNV operates a designated-supplier, approved-supplier, or open procurement model is unknown. The renewal process, however, is explicit in Item 17: franchisees must give advance notice, be in compliance with all obligations, conform to then-current standards for new franchisees, sign the then-current franchise agreement and related documents including a personal guaranty, execute a general release unless prohibited by law, and pay a renewal fee. The renewal term is 10 years. These renewal events can serve as natural contract windows when franchisees are required to upgrade or align with current standards, creating opportunities for software vendors who are embedded in the franchisor’s recommended stack ahead of those cycles.
How to read the DonutNV FDD
The 2025 DonutNV Franchise Disclosure Document is available in the embedded PDF viewer on this page. It includes the full Item-by-Item disclosures required by state franchise regulators, covering executive team, initial fees, mandated suppliers, renewal terms, and financial representations. Vendors should pay closest attention to Item 11 (pre-opening and ongoing obligations) for software mandates and Item 19 (financial performance representations) for unit economics that inform a franchisee’s willingness to invest in new technology. When the FDD is silent on a system or vendor, that absence is itself a signal that the category may be unoccupied or decided at the franchisee level.
For a ranked target list of franchise systems matched to your software category, reach out to FranCloud.
Questions vendors ask
DonutNV, answered from the filing
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FDD alert
Tell me when this brand refiles.
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Operator footprint
DonutNV’s FDD on file does not disclose a franchisee directory.
Related Retail food brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.