Dogtopia

Item 11

We have independent unlimited access to all cloud-based data collected through your computer system and there are no contractual limits imposed on our access.

Franchise agreement

No later than the 15th day of each month, you must prepare and send us a monthly balance sheet and profit and loss statement for your Business for the prior month.

Item 8

We are the exclusive supplier of Consultation Services, microsite and social media setup services, certain digital marketing services, Dogtopia Hub and the Dogtopia App (although we may delegate certain services to our contracted vendors).

Item 11

We created The Dogtopia Franchisee Commission (DFC), which is a franchise advisory council that provides us with suggestions to improve the System including matters such as marketing, operations and new product or service suggestions.

Item 11

We may change the components of the Technology Systems from time to time, including your computer system.

Item 8

During that year, we received $1,806,356 in revenue as a result of purchases and leases made by franchised Centers and Company Stores, which represents 7.7% of our total revenues.

Item 8

We, our affiliate and our parent company may receive rebates from approved and designated suppliers ranging from 0.5% to 11% of the cost of the item purchased, or transaction amounts processed, as well as the following rebates:

Item 8

We estimate that 85% to 95% of the total purchases and leases required to establish and operate your Center will consist of source-restricted goods or services, as further discussed below.

Item 8

You must pay us a supplier/product review fee in the amount we designate (not to exceed $2,500 per test) to cover the costs we incur to review suppliers or goods/services you propose.

Item 8

If you wish to purchase or lease a source-restricted item from a non-approved supplier, you must send us: (a) a written request for approval; (b) product samples for testing purposes; and (c) all additional information we request.

Franchise agreement

you hereby authorize the foregoing companies to transfer such telephone numbers, domain names and listings to us and you authorize us, and appoint us and any officer we designate as your attorney-in-fact to direct these companies to transfer the telephone numbers, domain names and listings to us if you fail or refuse…

Franchise agreement

You agree to: (i) adhere to all applicable compliance standards established by PCI- DSS;

Franchise agreement

For quality control purposes and to ensure compliance with this Agreement, we (or our representative) may enter your Center, evaluate your operations and inspect your books, records, accounts and tax returns, and take pictures and/or video of your Center, staff and Business operations.

Franchise agreement

We can modify the Manual at any time.

Item 11

You must locate and obtain our approval of the site for your Center.

Franchise agreement

Without our prior approval, which we may withhold in our sole discretion, you may not: (i) develop, host or otherwise maintain a website (or other digital presence) that references our Marks; (ii) conduct digital or online advertising or marketing; or (iii) engage in ecommerce.

Item 11

Prior to opening, you must spend at least $15,000 (or $5,000 if you are a Conversion Franchisee) on your grand opening marketing activities, including digital advertising, guerilla marketing and public relations.

Item 11

After opening, you must spend at least 2% of Gross Sales (i.e., your Local Marketing Commitment) on local advertising.

Franchise agreement

You must fully participate and implement all required customer loyalty, rewards and other affinity programs designed to increase customer loyalty, generate new customers or increase demand for and utilization of the services offered by Dogtopia Centers.

Item 11

If your Center is located in a region subject to an advertising cooperative you must: (a) participate in the cooperative according to its rules and procedures and abide by its decisions; and (b) pay a cooperative advertising fee.

Item 8

You must purchase or lease certain source-restricted goods and services for the development and operation of your Dogtopia Center.

Item 8

You must buy all these items either through Dogtopia Marketplace or from other suppliers we designate or approve.

Item 8

You must use the credit card processing company we designate.

Item 6

You must sign the ACH Authorization Form attached to the Franchise Agreement permitting us to electronically debit your designated bank account for all amounts owed to us and our affiliates (other than the initial franchise fee).

Franchise agreement

You must participate in any gift card program we establish and honor all gift cards, even if purchased from us or another Center.

Franchise agreement

Your employees must maintain a neat and clean appearance and wear the uniforms that we designate.

Item 8

You must purchase and use all Technology Systems we designate, including your computer and POS systems

Item 11

We have independent unlimited access to all cloud-based data collected through your computer system and there are no contractual limits imposed on our access.

Item 11

We may charge a training fee of up to $400 per person per day for each person who attends: (a) remedial training; (b) system-wide refresher or supplemental training (other than initial training); or (c) additional training you request.

Franchise agreement

We may require that the Managing Owner attend periodic conferences we conduct.