Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee cannot substitute or replace the Business Management System in favor of any substitutes or other systems.
From the filings
Software purchasing at DoggieWorld is controlled at the franchisor level, with the CEO and Director of Operations named in the 2023 FDD. The system operates 4 company-owned locations and mandates Ginger as its point-of-sale and customer engagement platform. For software vendors, the addressable market is small but tightly specified, with procurement rules set by the franchisor.
For software vendors selling into US franchise brands.
Live signals
8% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2023)
15% reference
Franchisor behaviours
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee cannot substitute or replace the Business Management System in favor of any substitutes or other systems.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point of sale system and will have access to all data related to the financial performance of your Park.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may designate a supplier, including ourselves or our affiliates, as the exclusive supplier for the System.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive rebates, payments and other material benefits from suppliers based on your purchases and we reserve the right to institute and expand rebate programs in the future.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
25Item 8
approximately 25% of the on-going operating expenses of the Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you a fee equal to the costs and expenses that we incur in reviewing and evaluating an alternate supplier, product, and/or service requested by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In the event of the termination of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor has the right at any and all times during business hours, throughout the terms of this Agree and without prior notice to Franchisee, to inspect Franchisee’s Park.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Although you are responsible for selecting a site for your Park Location you must obtain our approval of your Park Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any websites, web-based media or digital media unless expressly approved by us in writing.
Is a minimum grand opening advertising spend required?
YesItem 7
You must spend a minimum of $15,000 prior to the opening your Park to promote your grand opening.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
On an on-going monthly basis, you must spend not less than the greater of: (a) 5% of your monthly Gross Sales; or (b) $2,500 per month on the local marketing of your Park.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If Franchisee’s Park or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
Credit Card Processing – You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisor’s direct withdrawal and/or electronic transfer of sums from Franchisee’s designated business bank account, for the on-going payment of Royalty Fees, and other fees and sums due from Franchisee under this Agreement.
Must the franchisee participate in a gift card program?
YesItem 8
Customer Rewards and Gift Cards – You must use our designated supplier and vendor for the ability to access and use online, point of sale integrated, web based, and/or app based, ordering, customer rewards, and/or gift card systems.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times, your Park must be managed and supervised on-site by either a Managing Owner or Operating Manager.
Must employees wear uniforms specified by the franchisor?
YesItem 11
you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license and use the computer, point of sale, business management, and ordering systems that we designate.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point of sale system and will have access to all data related to the financial performance of your Park.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
“Business Management System” refers to and means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by us, in our Reasonable Business Judgment, as being…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisee or, if Franchisee is a Corporate Entity, Franchisee’s Managing Owner and Manager, at Franchisee’s sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
If we offer a franchisee annual conference in a given year you will be required to attend the conference on the dates and at the location that we designate.
DoggieWorld operates 4 company-owned locations, with no franchised outlets as of the 2023 FDD. The system is headquartered in California and has mapped operators in California (1) and Wisconsin (1). For software vendors, this is a small, centralized account where a single HQ decision can cover the entire system.
Item 2 of the 2023 FDD names Garegin (Gary) Khachatryan as Chief Executive Officer and MJ Silva as Director of Operations. With all 4 locations company-owned, software purchasing authority sits at HQ. Vendors should target these executives for any pitch involving point-of-sale, business management, or customer engagement tools.
Item 11 of the FDD sets the technology requirements. Franchisees must purchase, license, and use the computer, point-of-sale, business management, and ordering systems designated by the franchisor. The designated point-of-sale system is Ginger, and franchisees must purchase one configured and licensed POS hardware terminal. Ginger is also the designated vendor for online ordering, customer rewards, and gift card systems, including POS-integrated, web-based, and app-based functionality. The FDD also requires the Solutions Tailor security system. Credit card processing must use the franchisor's designated supplier, which may be integrated with the designated POS. The initial upfront cost for the POS and computer system ranges from $1,000 to $5,000.
Item 8 of the FDD describes an approved-supplier list model. Franchisees must purchase source-restricted goods and services from approved or designated suppliers, which may include the franchisor or its affiliates. The franchisor may designate exclusive suppliers for certain items. System Supplies, branded items, and marketing materials must be purchased from the franchisor, affiliates, or designated suppliers. Franchisees may propose a supplier for approval. The FDD estimates that approximately 75% of initial purchases and 25% of ongoing operating expenses flow through designated or approved suppliers.
Renewal terms under Item 17 require a 5-year renewal term, with 180 days' prior written notice, compliance with the then-current Franchise Agreement, payment of a renewal fee, and remodeling to meet current standards. This creates a natural window for technology upgrades at renewal, though with no franchised outlets currently, the timing is tied to HQ's own system changes.
The embedded PDF below is DoggieWorld's 2023 Franchise Disclosure Document. For software vendors, the key sections are Item 11 (technology requirements), Item 8 (supplier restrictions), and Item 17 (renewal and transfer). Item 19 makes a financial performance representation, but no average unit volume figure is captured in this filing. Talk to FranCloud for a ranked target list of franchise systems that match your software category.
Complete royalty terms are not confirmed.
Questions vendors ask
Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Request an email alert when a newer filing for DoggieWorld is available.
Operator footprint
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 1 |
|---|
Related Personal services brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.