Cloudbound

The vendor opportunity at Cloudbound

Cloudbound is a professional services franchise headquartered in Utah. The 2025 Franchise Disclosure Document does not disclose total unit counts, franchised versus company-owned breakdowns, or average unit volume. Year-over-year unit growth is also not reported. For software vendors, this means the addressable base is unquantified from public filings alone—direct engagement with the franchisor is necessary to size the opportunity. The royalty rate is 6.0%, and the initial franchise term runs 10 years, suggesting a stable operator base once units are established.

Who controls software purchasing

Technology purchasing authority sits at the corporate level. The FDD lists Joe Tenczar as Chief Information Officer for both CTH and CFG, the entities tied to the franchise system. Other named executives include CEO David Hoffmann, COO Mike Revak, CFO Karen Luey, and Chief Development Officer Eric Taylor. For a software vendor, the CIO is the most direct entry point for technology stack discussions, with the CFO likely involved in budget approvals and the COO influencing operational tool requirements. No multi-unit operator names or owner-level contacts appear in our corpus, reinforcing that the buying center is concentrated at headquarters.

Mandated and current tech stack

The 2025 FDD mandates a Technology System for franchisees. However, the specific vendor or platform name is not disclosed in the filing. This could mean the system is proprietary, or that the franchisor withholds the vendor identity from the public document and discloses it only to prospective franchisees. Vendors should be prepared to differentiate against an unknown incumbent and demonstrate integration capabilities with whatever operational stack is already in place. No other mandated or recommended technology vendors are named in the FDD.

Procurement, renewals, and timing

Item 8 of the FDD, which typically outlines procurement restrictions and designated supplier relationships, contains no extract in our data. This leaves the procurement model—whether designated supplier, approved supplier list, or open market—unclear from the public filing. For renewal timing, Item 17 provides a window: franchisees must give between six and twelve months' notice before expiration of the 10-year term. Renewal is conditioned on curing deficiencies, substantial compliance, possible remodel or relocation, payment of a successor initial franchise fee, and potentially signing a materially different Franchise Agreement. These renewal events can serve as natural trigger points for technology re-evaluation and new vendor introductions.

How to read the Cloudbound FDD

The 2025 Cloudbound FDD is embedded below for full review. It was filed with state franchise regulators and contains the complete legal and operational disclosures, including the Technology System mandate, executive roster, and renewal conditions. For software vendors, the key sections are Item 1 (the executives listed above), Item 11 (the franchisor's obligations, including the technology mandate), and Item 17 (renewal and transfer triggers that may open software evaluation windows). Because unit counts and AUV are not disclosed, vendors should use direct discovery conversations to quantify the total addressable market. To build a ranked target list of franchise systems where your software is the best fit, connect with FranCloud.