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Cinch I.T.

Professional services

Cinch I.T. is a professional-services franchise with 14 total units (13 franchised, 1 company-owned) and a 2026 FDD that names specific technology and hardware requirements. Software purchasing is tightly controlled by the franchisor and its affiliate, Cinch HD, with most technology acquired through designated suppliers. For SaaS vendors, the addressable market is small but procurement is centralized.

For software vendors selling into US franchise brands.

Live signals

Total units
14
13 franchised
Franchised outlet growth
0%
Item 20, last two year-ends
AUV
—
Item 19
Royalty
5%–7% component; full terms unconfirmed
percentage component
Ad fund
1.5%
percentage component
Initial fee
$16K
per unit
Investment range
$102K–$127K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing

Ordinary royalty terms

Complete royalty terms unconfirmed

Complete royalty terms are not confirmed for the selected filing.

Recorded percentage components

These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.

1recorded components (FY2026)

Recorded percentage components (FY2026)Ad fund 1.5%. Components use their own filing bases and conditions. Drawn against a 15% reference scale.

15% reference

Ad fund 1.5%

Mandated & recommended tech

The systems vendors compete with

Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.

FacebookMeta
MarketingItem 11

Internet/e-commerce We restrict, designate, and have the right to approve, or control all of your electronic media, including Internet activities, and e-mail marketing correspondence, digital content, and electronic communications if any. This includes any websites and all Social Networking and Marketing activities, including X (formerly Twitter), Facebook, Foursquare, LinkedIn or any social media outlets. This also includes any group or social buying platforms, promotions or campaigns. You must follow the most recent rules and regulations published in our Operations Manuals or other manuals we have created regarding the upkeep and communications sent out via these channels.

LinkedInLinkedIn
MarketingItem 11

Internet/e-commerce We restrict, designate, and have the right to approve, or control all of your electronic media, including Internet activities, and e-mail marketing correspondence, digital content, and electronic communications if any. This includes any websites and all Social Networking and Marketing activities, including X (formerly Twitter), Facebook, Foursquare, LinkedIn or any social media outlets. This also includes any group or social buying platforms, promotions or campaigns. You must follow the most recent rules and regulations published in our Operations Manuals or other manuals we have created regarding the upkeep and communications sent out via these channels.

TwitterX
MarketingItem 11

Internet/e-commerce We restrict, designate, and have the right to approve, or control all of your electronic media, including Internet activities, and e-mail marketing correspondence, digital content, and electronic communications if any. This includes any websites and all Social Networking and Marketing activities, including X (formerly Twitter), Facebook, Foursquare, LinkedIn or any social media outlets. This also includes any group or social buying platforms, promotions or campaigns. You must follow the most recent rules and regulations published in our Operations Manuals or other manuals we have created regarding the upkeep and communications sent out via these channels.

Franchisor behaviours

What the franchisor requires

21 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 11 questions the text does not settle, which is not a no.

Accounting

Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?

Yes

Item 11

Microsoft software: Office 365, Email, Word, PowerPoint, Teams Chat, Video Conferencing and Storage; as well as Digital Signature Software, our Ticket System with Documentation solution add on; and our Accounting Software; our cloud-based software with mobile app; and our recommended Network Diagram Tool.

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We have the right to remotely access all your computer information and records to monitor your productivity and we have no contractual limitations on our ability to do so.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

Purchases from Us or Our Affiliate Currently, we and/or our affiliate are the only approved supplier of the proprietary CINCH I.T. products and services as well as other products and services.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 8

We may change approved and required suppliers from time to time.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

11627.61

Item 8

In our most recent fiscal year ending December 31, 2025, Cinch HD LLC received a rebate of $11,627.61 from a referral partner that franchisees are not required to purchase from.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

Our affiliate Cinch HD derives income in the form of rebates paid to it by certain approved vendors or referral partners in exchange for referrals they receive from our franchisees.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

90

Item 8

We estimate that approximately 90% to 100% of your expenditures on an ongoing basis will be for goods and services that must be purchased from either us, our affiliate, a designated supplier or in accordance with our standards and specifications.

Does the franchisor charge a fee to evaluate a proposed supplier?

Yes

Item 8

We do charge a fee for evaluating alternative suppliers, services and products; you must pay us the greater of $500 or the actual cost of the review and/or inspection, including the actual cost of laboratory fees, professional fees, and travel and living expenses, as well as any other fees we pay to third parties in…

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

Approval of Alternate Suppliers If you desire to purchase, lease or use any products, services or other items from a supplier we have not pre-approved, you must submit to us sufficient written information about the proposed new supplier to enable us to approve or reject either the supplier or the particular item(s).

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Item 11

We will own all rights to the telephone listing.

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 8

We will inspect your Franchised Business as often as we deem necessary to ensure that our System Standards are maintained.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Item 11

We may amend, modify, or supplement the Manual at any time, so long as such amendments, modifications, or supplements will, in our good faith opinion, benefit us and our existing and future franchisees or will otherwise improve the System.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Item 11

We restrict, designate, and have the right to approve, or control all of your electronic media, including Internet activities, and e-mail marketing correspondence, digital content, and electronic communications if any.

Is a minimum grand opening advertising spend required?

Yes

Item 11

(Franchise Agreement - Section 21) Grand Opening Marketing You are required to spend $4,000 on a Grand Opening Marketing and Promotional Program.

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Item 11

After your first month of operation you will also be required to spend a minimum of $1,000 per month on local advertising.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

Except in specific instances detailed in our Operations Manual, you are required to purchase all technology, software and hardware for your use and client resale at cost directly from us or our affiliates.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

Currently, you are required to purchase hardware and software only from suppliers designated as required, recommended or approved by us, which may include us and our affiliates.

Payments

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 6

You must authorize your bank to accept automatic withdrawals for all fees to us through EFT of the stated amount from your bank into our bank account when due.

Point of sale

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We have the right to remotely access all your computer information and records to monitor your productivity and we have no contractual limitations on our ability to do so.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

Except for Remedial Training, there will be no charge for training programs that we require you or your employees to attend, but we may charge you a reasonable fee for optional training programs.

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Item 6

We require you (or your Operating Principal), and/or your general manager to attend the conference.

The filing answers no to 2 questions
  • Is there a franchisee advisory council, association or committee?Item 20
  • Must the franchisor approve the franchisee's site or location before opening?Item 12

The vendor opportunity at Cinch I.T. Cinch I.T. operates 14 total units — 13 franchised and 1 company-owned — with franchised-outlet growth of 0.0% year over year. The franchise is a professional-services brand headquartered in Massachusetts. For software vendors, the addressable market is small, but the franchisor's centralized procurement model means a single approval can open the entire system.

Tech named in the FDD, and what is actually required Item 11 requires franchisees to use Microsoft software: Office 365, Email, Word, PowerPoint, Teams Chat, Video Conferencing and Storage. The FDD also names Facebook by Meta, LinkedIn, and Twitter by X. Hardware requirements include a laptop with an i7 processor, 8GB of memory, a 256GB solid state drive, a currently supported version of Windows Pro with BitLocker enabled, an all-in-one printer, and a label maker. Franchisees must also purchase and use a smartphone of their choosing to communicate with clients, the Help Desk, and the franchisor.

Procurement, renewals, and timing Item 8 designates the franchisor and its affiliate, Cinch HD, as the exclusive vendors for client support through Helpdesk services. Franchisees must purchase technology, software, and hardware for their own use and client resale at cost directly from the franchisor or its affiliates, except in specific instances detailed in the Operations Manual. Item 17 permits renewal for 3 successive 5-year terms if the franchisee is in good standing, signs a new agreement, and pays a $5,000 renewal fee. With flat franchised-outlet growth, renewal cycles are the primary timing signal for software contract opportunities.

How to read the Cinch I.T. FDD The 2026 Franchise Disclosure Document is embedded below. Item 2 names the officers, Item 8 sets the supplier restrictions, Item 11 covers technology and training, Item 17 governs renewal, and Item 19 makes no financial performance representation. For a ranked target list of franchise systems, talk to FranCloud.

Ordinary royalty terms

Complete royalty terms are not confirmed.

Questions vendors ask

Cinch I.T., answered from the filing

The franchisor controls technology purchasing. Item 8 requires franchisees to buy hardware and software only from suppliers designated as required, recommended, or approved by the franchisor, which may include the franchisor or its affiliates. The Director of Technology, Michael Mosher, is a relevant buyer.
Item 11 requires Microsoft Office 365, Email, Word, PowerPoint, Teams Chat, Video Conferencing and Storage. The FDD also names Facebook by Meta, LinkedIn, and Twitter by X. Hardware requirements include a Windows Pro laptop with i7 processor, 8GB RAM, 256GB SSD, BitLocker, an all-in-one printer, and a label maker.
The 2026 FDD reports 14 total units: 13 franchised and 1 company-owned. Franchised-outlet growth year over year was 0.0%.
Item 8 uses a designated-suppliers-only model. Franchisees must purchase technology, software, and hardware for their own use and client resale from the franchisor or its affiliates, except as detailed in the Operations Manual. Cinch HD is the exclusive vendor of client support through its Helpdesk services.
Item 17 allows renewal for 3 successive 5-year terms if the franchisee is in good standing, signs a new agreement, and pays a $5,000 renewal fee. With 0.0% franchised-outlet growth, renewal cycles are the main timing signal.
The embedded PDF viewer below shows the brand's 2026 Franchise Disclosure Document. Review Items 8 and 11 for supplier and technology requirements, Item 17 for renewal terms, and Item 19 for financial performance.
Source

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Primary franchise filings · updated October 2026. Read the original filing for definitions, conditions, and qualifications.