Goldfish Swim School vs Sky Zone

Headquarters designates the POS every location uses.

“You must purchase and use any hardware and software programs we designate.”

Headquarters designates the card processor.

“Franchisee may not use any Credit Card Vendors that Franchisor has not approved in writing or for which Franchisor has revoked approval.”

Supplies come from suppliers headquarters approves.

“You must purchase all of your supplies (“Approved Supplies”) including without limitation your furniture, fixtures, equipment, including computer equipment, inventory, and signage under specifications in the Goldfish Swim School Confidential Brand Standards Manual (“Confidential Brand Standards Manual”) and through suppliers approved by us (“Approved Suppliers”).”

Headquarters designates the CRM.

“The service level you will select will give you access to a custom email domain, Customer Relationship Management software, and Customer Scheduling/Billing/Payment software that is specific to our business, and software licenses from multiple providers of varying numbers, depending upon the level of service.”

Owners keep books to headquarters’ requirements.

“Franchisee shall maintain full, complete, and accurate books, records and accounts in accordance with the standard accounting system and standard chart of accounts prescribed by Franchisor in the Confidential Brand Standards Manual or otherwise in writing”

Headquarters designates the POS every location uses.

“You must use the Technology System, and the POS System in particular, to: (i) enter and track purchase orders and receipts, attendance, and customer information, (ii) update inventory, (iii) enter and manage customers’ contact information, (iv) create membership contracts; (v) generate sales reports and analysis relating to the Park, (vi) manage waivers, and (vii) provide other services relating to the operation of the Park.”

Headquarters designates the card processor.

“You must use the Technology System, and the POS System in particular, to: (i) enter and track purchase orders and receipts, attendance, and customer information, (ii) update inventory, (iii) enter and manage customers’ contact information, (iv) create membership contracts; (v) generate sales reports and analysis relating to the Park, (vi) manage waivers, and (vii) provide other services relating to the operation of the Park.”

Supplies come from suppliers headquarters approves.

“Other than any required products or services where we designate one or more approved suppliers, you have no obligation to purchase or lease products, goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate, or comparable items related to establishing or operating the Park from us, our affiliates or designated third parties.”

Headquarters designates the CRM.

“You must use in the development and operation of the Park the management system and computer hardware and software and related technology designated by us, including without limitation, features such as redundant, high-speed broadband connectivity, high-speed broadband monitoring, methods and means of encryption and access to our network resources, and other internet-based technology and peripheral devices that we may periodically specify from time to time (the “Technology System,” which includes all the components described in this Computer System section).”