TGA

The vendor opportunity at TGA

TGA operates 52 total youth-services locations—51 franchised and 1 company-owned—with an average unit volume of $281,433 and an 8% royalty rate. The system is entirely composed of single-unit operators: 36 mapped franchisees run approximately 36 located units, with no multi-unit operators in the 2–9, 10–24, or 25+ unit bands. Top states by unit count are New Jersey (5), California (5), New York (3), Texas (3), and North Carolina (2).

Year-over-year unit growth sits at -3.77%, indicating a contracting footprint. For software vendors, this means the total addressable market is 51 franchised locations, and any new deal must deliver clear ROI to a system that is not expanding. The absence of a parent company suggests TGA is independently owned, which can mean faster decision cycles but fewer comparison points for enterprise software buyers.

Who controls software purchasing

Technology purchasing authority rests with Carmen Bellavia, who holds the dual role of Chief Operating Officer and Chief Technology Officer. Bellavia is the most direct point of contact for software vendors evaluating a pitch to TGA. The executive roster also includes CEO Adam Geisler, President John Erlandson, Senior Brand Executive Kendall Moore, and Vice President of Franchise Development Paul Laudermilch. In a system of this size, the C-suite is likely involved in any technology decision that affects franchise operations.

Because all 51 franchised locations are run by single-unit operators, there is no multi-unit franchisee layer that might independently evaluate or purchase software. The buying center is entirely at HQ.

Mandated and current tech stack

TGA’s 2026 FDD mandates two systems: a customer relationship management system and QuickBooks by Intuit. The CRM vendor is not named in the FDD, which creates an opening for vendors to inquire about the incumbent and potential displacement. QuickBooks is a known quantity, and any software that integrates with or complements QuickBooks—such as payroll, scheduling, or reporting tools—has a natural entry point.

No point-of-sale system, learning management system, or operational platform is disclosed as mandated or recommended. This does not mean none exist; it means the franchisor has not formalized those requirements in the FDD. Vendors should treat this as a greenfield opportunity but verify current tooling during discovery.

Procurement, renewals, and timing

Item 8 of the FDD does not include a procurement signal, meaning TGA has not publicly designated or approved specific suppliers beyond the mandated tech listed in Item 11. Vendors should assume an open procurement model and prepare to engage HQ directly.

Renewal terms offer a potential window for technology evaluation. The initial franchise agreement runs 10 years, with a 5-year successor term available if the franchisee meets conditions including compliance with system standards, execution of the then-current franchise agreement, and payment of a successor agreement fee. With 51 franchised units and negative unit growth, the volume of renewals triggering tech refreshes may be modest. Vendors should monitor franchisee churn and renewal cycles rather than expecting a large, time-bound RFP.

How to read the TGA FDD

The 2026 TGA Franchise Disclosure Document is the authoritative source for technology mandates, procurement rules, and executive contacts. Item 11 details the mandated CRM and QuickBooks requirements. Item 1 lists the five HQ executives who control purchasing. Item 17 outlines the 5-year renewal conditions that may prompt technology reassessment. The full FDD is embedded below for your review.

For a ranked target list of franchise systems that match your software, FranCloud maps tech stacks, decision-makers, and unit economics across every active US franchise brand.