Ace Hardware vs The UPS Store

Two franchise systems, side by side. For a software vendor, they are not the same opportunity.

More open target
The UPS Store
wins 3 of 12 vendor rows

The UPS Store presents a larger, faster-expanding total addressable market—5,503 units versus 5,250, with 2.56% unit growth versus 1.99%. More franchised doors (5,487) and a higher velocity of new openings directly enlarge the pool of potential software buyers every quarter. In a franchise software sale where you need to win location by location, pure volume and momentum tilt the near-term pipeline advantage decisively toward Brand B.

The meaningful tradeoff sits in budget per location. Ace Hardware’s investment range ($611K–$2M+) signals a bigger-box operation that likely generates far higher store-level revenue than The UPS Store’s AUV of $724K. That means an Ace Hardware franchisee can realistically afford a larger software contract—more modules, higher average selling price. But that larger sale comes attached to a more complex buyer, longer procurement cycles, and a far smaller growth pool. The UPS Store’s lower capital barrier (as low as $160K) churns out more new franchisees annually, each needing a tech stack from day one, shortening time-to-close and creating recurring onboarding volume that compounds.

Given both brands use an approved-supplier model, terrain is equally gated, so the decider is scaling your sales motion. Volume beats average contract size when your goal is rapid installed-base growth and predictable recurring revenue. You can get on The UPS Store’s approved list once and ride 100+ new-unit onboardings a year; with Ace, you’re hunting fewer, slower big game.

Verdict: The UPS Store is the stronger software-sales opportunity right now because its unit count, growth rate, and low capital barrier generate a larger and faster-renewing TAM that you can convert with a repeatable, high-velocity sales engine.

retail_non_food
Ace Hardware
retail_non_food
The UPS Store
Total units
5,250
5,503
Franchised units
4,982
5,487
Unit growth YoY
1.986%
2.561%
Average unit revenue (AUV)
$724K
Royalty
5%
Ad fund
1%
Initial franchise fee
$5K
$40K
Investment range (low)
$612K
$160K
Investment range (high)
$2.02M
$606K
Procurement model
Approved supplier
Approved supplier
FDD fiscal year
2026
2026
Filing freshness
CURRENT
CURRENT

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Common questions

Ace Hardware vs The UPS Store, answered

Ace Hardware has 5,250 total units and The UPS Store has 5,503, so The UPS Store is the larger system.
Ace Hardware grew units +1.986% year over year vs +2.561% for The UPS Store, so The UPS Store is growing faster.
Ace Hardware's initial franchise fee is $5K and The UPS Store's is $40K, so Ace Hardware has the lower fee.
Ace Hardware's initial investment runs $612K–$2.02M and The UPS Store's runs $160K–$606K, so Ace Hardware requires the larger investment.

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